GitLab uses EdCast, a Learning Experience Platform (LXP). Our EdCast instance is named GitLab Learn. At GitLab, we belive everyone can contribute, and our LXP is no different. Everyone can contribute to GitLab Learn!
You can read more about the mission and vision of the LXP on the EdCast About Page
Users of GitLab Learn can find support in our user docs
Administrators can find best practices and workflows for creating and managing content in our admin docs
A learning experience platform, or LXP, is defined by EdCast as a platform that "brings together internal, external, formal and informal sources of learning and knowledge in a simple, easy to use interface (UI), driving an intuitive user experience (Ux). A key feature is that an LXP should use Artificial Intelligence and Machine Learning (AI/ML) to personalize the content to the user. An LXP should be available on the web, and on a mobile device, anytime, anywhere."
Our long term goal for GitLab Learn is to create a centralized learning hub for all learning material produced by GitLab. This includes:
All learning handbook follows our handbook first learning best practices and aligns with our GitLab CREDIT values.. The LXP is team member and community driven with content on an open platform for all to consume!
Review the following terms to get familiar with language used in this documentation.
| Term | Definition |
|---|---|
| EdCast | The vendor we're collaborating with to create GitLab Learn. |
| GitLab Learn | GitLab's EdCast instance |
| Learning Experience Platform (LXP) | The type of learning platform that GitLab is using to organize learning content. Learn more in the L&D handbook |
The GitLab team is excited about growing new learning opportunities for team members, partners, and our wider community on the GitLab Learn platform.
Future learning content coming to GitLab Learn:
GitLab has invested in the LXP to enable our team members, partners, customers, and the broader community a personalized, self-service learning platform to enable handbook first continuous learning. GitLab Learn will do the following for GitLab:
If your team has created learning paths or curated external resources for team member professional development, we highly suggest adding this content to the LXP.
By using the LXP to administer learning, your team can:
If you're a GitLab team memmber looking to collaborate with the Learning and Development team in adding content to GitLab Learn, please review the process on our work with us handbook page.
The GitLab LXP uses a handbook first approach for all learning content, using the handbook as our single source of truth for learning content. Contributors to the LXP will use the platform to find and curate relevant content that exists in the handbook using a structured process.
Implementation of the EdCast LXP at GitLab requires cross-functional collaboration across organizations to serve various audience needs. In the spirit of driving clarity, visibility, and accountability, we've identified DRIs for the roles & responsibilities outlined below.
Overall LXP Implementation DRI: Josh Zimmerman Learning & Development
| Name | Team | Executive Sponsor |
|---|---|---|
| David Sommers | Field Enablement | David Hong |
| Christine Yoshida | Professional Services | Michael Lutz/David Sakamoto |
| Josh Zimmerman | L&D | Carol Teskey |
| Alvaro Warden | Channel/Partner Enablement | Michelle Hodges |
| Tye David | Marketing | Todd Barr |
| Gap | Description | DRI |
|---|---|---|
| Exec alignment | Need to be 100% aligned with LXP vision with Sid and e-group | David Somers |
| Content QA - Handbook Alignment | Responsible for ensuring that all content on the LXP is handbook first, especially since content is regularly updated in the handbook and with the use of Articulate 360 (third party tool) | Samantha Lee |
| Content look and feel | Ensuring that all content has a similar look and feel, unified across Field Enablement, Partner Enablement, Community, Marketing, L&D, etc. | Samantha Lee |
| Legal | Alignment with legal on EdCast features and capabilities for compliance of course content | Robert Nalen |
| Branding | Need to have an EdCast designer that develops the look and feel that is the same for partners, customers, and team members. Need logo, name, SEO, landing page, card styles, css style files, etc. | Samantha Lee, collaborating with Tye Davis |
| Marketing | Coordination with marketing team on larger marketing strategy and tactics (i.e. do we have campaigns, where is the landing page, what is the SEO, how does this fit into pipeline, third party content providers (Coursera)) | Samantha Leee |
| Manager Functionality & Reporting | Need to determine how managers can monitor team member learning paths and dashboard of training completion | Learning and Development Team |
| System Design | Should the owner of systems settings be organized at the highest level, not by department? | Learning and Development Team |
| Content Strategy | Need to determine what the content categories are across the organization | TBD |
| Content Management | Will content be managed by respective departments or will this be done a centralized level? | Learning and Development team |
| Assessments | Standardization of assessment look and feel across the organization? | Related content owner |
| Notifications | Determine how customers, partners, and team members will receive notifications and who owns the notification process to respective parties | Learning and Development team |
| Support | Determine how technical issues and questions about the LXP will be managed | Learning and Development and Professional Services teams |
www.about.gitlab.com/learn Alignment |
Determine how the LXP will be linked with the GitLab Learn landing page | Tye Davis |
| Name | Team at GitLab |
|---|---|
| Christopher Nelson | IT |
| Josh Zimmerman | Learning and Development |
| Jacie Bandur | Learning and Development |
| Samantha Lee | Learning and Development |
| David Somers | Field Enablement |
| John Blevins | Field Enablement |
| Kris Reynolds | Field Enablement |
| Eric Brown | Field Enablement |
| Monica Jacobs | Field Enablement |
| Tanuja Paruchuri | Field Enablement |
| Kelley Shirazi | Field Enablement |
| Issac Abbasi | Field Enablement |
| Christina Hupy | Marketing Enablement |
| Christopher Wang | Marketing Enablement |
| Alvaro Warden | Partner Enablement |
| Christine Yoshida | Professional Services |
| Kendra Marquart | Professional Services |
| Wakae McLaurin | Professional Services |
| Ed Cepulis | Channel Enablement |
| Kim Jaeger | Channel Enablement |
| Honora Duncan | Channel Enablement |
| Evon Collett | Channel Enablement |
| Boughty Canton | Channel Enablement |
| Tye Davis | Technical Marketing |
| Julia Lake | Security/Legal |
| Lynsey Sayers | Security/Legal |
The EdCast platform enables creating of cutsom user roles. This section outlines our roles, identifies the permissions of each role, and provides clarity on the audience that has access to or can request these roles.
The following permissions are available on the platform and can be set to the on or off status for each role:
Follow the steps outlined in the handbook to open an individual access request for the desired elevated role in EdCast and assign the AR to @slee24.
| Permission | Status |
|---|---|
| All Permissions | On |
The Platform Administrator role is reserved for team members involved in overall platform management and organization. The Learning and Development team manages the GitLab Learn instance. This entire team should have Platform Administrator rights.
In addition, the Professional Services team uses the platform extensively for paid and unpaid certifications, so some PS team members might require Platform Administrator access. Others heavily involved in the building and maintence of GitLab Learn can request this access level.
| Team Member Name | Team |
|---|---|
| Josh Zimmerman | Learning and Development |
| Jacie Bandur | Learning and Development |
| Samantha Lee | Learning and Development |
| Christine Yoshida | Professional Services |
| Kendra Marquart | Professional Services |
| Wakae McLaurin | Professional Services |
| Platform Administrator Responsibility | DRI |
|---|---|
| LinkedIn Learning integration and licenses | Jacie Bandur |
| Discover page organization. content promotion, and custom carousel creation | Samantha Lee |
| Platform login permissions | Samantha Lee |
| Notification settings | Samantha Lee |
| Paid certifications | Christine Yoshida |
Content Adminitrators and Learning Evangelists might request support from the Platform Administrators for platform updates and content promotion. Communication should be done in Slack via the #learninganddevelopment channel. Example scenarios where Platform Administrators might need to be involved include:
| Permission | Status |
|---|---|
| Create comment | On |
| Like content | On |
| Bookmark content | On |
| Mark as complete | On |
| Assign content | On |
| Dismiss content | On |
| Dismiss assignment | On |
| Add to pathway | On |
| Create group | On |
| Create group admin | On |
| Create channel | On |
| Disable user follow | On |
| Can rate | On |
| Share | On |
| Show user manager | On |
| Show content manager | On |
| Assign roles | Off |
| Create content | On |
| Create text card | On |
| Promote a card | On |
| Create a journey | On |
| Create podcast | On |
| Curate content | On |
| Create role | Off |
| Create leap | On |
| Update leap | On |
| Delete leap | On |
| Pin content | On |
| View card analytics | On |
| Get leaderboard information | On |
| User opt out of leaderboard | On |
| Create Livestream/AMA | On |
| Upload | On |
| Upload content cover images | On |
| Enable edgraph | On |
| Custom labels | On |
| Publish links | On |
| Change author | On |
| Bypass curation | On |
| Developer | Off |
| Upload scorm content | On |
| Use dynamic selection | On |
| Perfect your pitch | On |
| Copy content | On |
| Mark as private | On |
| Manage content | On |
| Manage group content | On |
| Manage channels | On |
| Manage users | Off |
| Manage group users | On |
| Manage analytics | On |
| Manage channel analytics | On |
| Manage group analytics | On |
Content administrators are granted permissions to follow most processes outline in the GitLab Learn admin handbook. This admin group should feel confident in doing these admin tasks without needing to gain approval from other content or platform administrators. If there is a change made that might impact users in another group or team, the admin should gain approval via Slack in the #learninganddevelopment channel.
| Team Member Name | Team |
|---|---|
| Kelley Shirazi | Field Enablement |
| John Blevins | Field Enablement |
| Issac Abbasi | Field Enablement |
| Category | Approved Tasks |
|---|---|
| Content Upload - SmartCards, Pathways, and Journeys | Upload/Edit/Manage learning content based on platform best practices, Share content with Groups and Channels |
| Groups | Create/Edit/Manage Groups, Set up Dynamic Group Workflows |
| Channels | Create/Edit/Manage Channels |
| Permission | Status |
|---|---|
| Create comment | Off |
| Like content | Off |
| Bookmark content | Off |
| Mark as complete | Off |
| Assign content | Off |
| Dismiss content | Off |
| Dismiss assignment | Off |
| Add to pathway | On |
| Create group | Off |
| Create group admin | Off |
| Create channel | Off |
| Disable user follow | On |
| Can rate | Off |
| Share | Off |
| Show user manager | Off |
| Show content manager | Off |
| Assign roles | Off |
| Create content | On |
| Create text card | On |
| Promote a card | On |
| Create a journey | On |
| Create podcast | On |
| Curate content | On |
| Create role | Off |
| Create leap | On |
| Update leap | On |
| Delete leap | On |
| Pin content | On |
| View card analytics | Off |
| Get leaderboard information | On |
| User opt out of leaderboard | Off |
| Upload | On |
| Upload content cover images | On |
| Enable edgraph | Off |
| Custom labels | On |
| Publish links | On |
| Change author | Off |
| Bypass curation | Off |
| Developer | Off |
| Upload scorm content | On |
| Use dynamic selection | On |
| Perfect your pitch | Off |
| Copy content | Off |
| Mark as private | On |
| Manage content | Off |
| Manage group content | Off |
| Manage channels | Off |
| Manage users | Off |
| Manage group users | Off |
| Manage analytics | Off |
| Manage channel analytics | Off |
| Manage group analytics | Off |
The Learning Evangelist role is reserved for team members who have successfully completed the Learning Evangelist Pathway in GitLab Learn. This Pathway trains users on how to contribute branded, handbook-first content to the platform. This role is only granted to users who also have the GitLab Team Members role enabled.
| Permission | Status |
|---|---|
| Create comment | Off |
| Like content | Off |
| Bookmark content | Off |
| Mark as complete | Off |
| Assign content | Off |
| Dismiss content | Off |
| Dismiss assignment | Off |
| Add to pathway | On |
| Create group | Off |
| Create group admin | Off |
| Create channel | Off |
| Disable user follow | Off |
| Can rate | Off |
| Share | Off |
| Show user manager | Off |
| Show content manager | Off |
| Assign roles | Off |
| Create content | Off |
| Create text card | Off |
| Promote a card | Off |
| Create a journey | On |
| Create podcast | Off |
| Curate content | On |
| Create role | Off |
| Create leap | On |
| Update leap | On |
| Delete leap | On |
| Pin content | Off |
| View card analytics | Off |
| Get leaderboard information | Off |
| User opt out of leaderboard | Off |
| Upload | Off |
| Upload content cover images | Off |
| Enable edgraph | Off |
| Custom labels | On |
| Publish links | Off |
| Change author | Off |
| Bypass curation | Off |
| Developer | Off |
| Upload scorm content | Off |
| Use dynamic selection | Off |
| Perfect your pitch | Off |
| Copy content | Off |
| Mark as private | On |
| Manage content | Off |
| Manage group content | Off |
| Manage channels | Off |
| Manage users | Off |
| Manage group users | Off |
| Manage analytics | Off |
| Manage channel analytics | Off |
| Manage group analytics | Off |
The Curator role is for GitLab team members who are intersted in curating existing content on GitLab Learn for their team, speifically content from LinkedIn Learning. This role can be useful for teams who want to suggest LinkedIn Learning content for their team, but do not need to create or contribute new learning content like a Learning Evangelist. This role is only granted to users who also have the GitLab Team Members role enabled.
| Permission | Status | |
|---|---|---|
| Create comment | On | |
| Like content | On | |
| Bookmark content | On | |
| Mark as complete | On | |
| Assign content | Off | |
| Dismiss content | On | |
| Dismiss assignment | Off | |
| Add to pathway | Off | |
| Create group | Off | |
| Create group admin | Off | |
| Create channel | Off | |
| Disable user follow | On | |
| Can rate | On | |
| Share | On | |
| Show user manager | Off | |
| Show content manager | Off | |
| Assign roles | Off | |
| Create content | Off | |
| Create text card | Off | |
| Promote a card | Off | |
| Create a journey | Off | |
| Create podcast | Off | |
| Curate content | Off | |
| Create role | Off | |
| Create leap | Off | |
| Update leap | Off | |
| Delete leap | Off | |
| Pin content | Off | |
| View card analytics | Off | |
| Get leaderboard information | On | |
| User opt out of leaderboard | On | |
| Upload | Off | |
| Upload content cover images | Off | |
| Enable edgraph | Off | |
| Custom labels | Off | |
| Publish links | Off | |
| Change author | Off | |
| Bypass curation | Off | |
| Developer | Off | |
| Upload scorm content | Off | |
| Use dynamic selection | Off | |
| Perfect your pitch | Off | |
| Copy content | Off | |
| Mark as private | Off | |
| Manage content | Off | |
| Manage group content | Off | |
| Manage channels | Off | |
| Manage users | Off | |
| Manage group users | Off | |
| Manage analytics | Off | |
| Manage channel analytics | Off | |
| Manage group analytics | Off |
The Member role is assigned to all platform users automatically upon signing up to the platfomr. This includes GitLab team members, customers, and community members.
The EdGraph: Reporting Access role allows users to view data analtyics and reports in the EdGraph platform. This role will enable EdGraph to appear in the user's waffle menu via the EdCast platform.
| Permissions | Status |
|---|---|
| Enable edgraph | On |
| All other permissions | Off |
Our team is working on iterating analytics management from GitLab Learn to be visable in Sisense. Right now, the implementation team has this role provisioned on their accounts. However, it will be deprecated or restricted to Platform Administrators when the transition to Sisense is complete.
| Permission | Status | |
|---|---|---|
| Create comment | Off | |
| Like content | Off | |
| Bookmark content | Off | |
| Mark as complete | Off | |
| Assign content | On | |
| Dismiss content | Off | |
| Dismiss assignment | Off | |
| Add to pathway | Off | |
| Create group | Off | |
| Create group admin | Off | |
| Create channel | Off | |
| Disable user follow | Off | |
| Can rate | Off | |
| Share | On | |
| Show user manager | On | |
| Show content manager | On | |
| Assign roles | Off | |
| Create content | Off | |
| Create text card | Off | |
| Promote a card | Off | |
| Create a journey | Off | |
| Create podcast | Off | |
| Curate content | Off | |
| Create role | Off | |
| Create leap | Off | |
| Update leap | Off | |
| Delete leap | Off | |
| Pin content | Off | |
| View card analytics | Off | |
| Get leaderboard information | Off | |
| User opt out of leaderboard | Off | |
| Upload | Off | |
| Upload content cover images | Off | |
| Enable edgraph | Off | |
| Custom labels | Off | |
| Publish links | Off | |
| Change author | Off | |
| Bypass curation | Off | |
| Developer | Off | |
| Upload scorm content | Off | |
| Use dynamic selection | Off | |
| Perfect your pitch | Off | |
| Copy content | Off | |
| Mark as private | Off | |
| Manage content | Off | |
| Manage group content | Off | |
| Manage channels | Off | |
| Manage users | Off | |
| Manage group users | Off | |
| Manage analytics | Off | |
| Manage channel analytics | Off | |
| Manage group analytics | Off |
The Manager role is reserved for GitLab Managers who are interested in assigning content to their team in GitLab Learn. This role is only granted to users who also have the GitLab Team Members role enabled.
The Group_Admin role is assigned to users who manage a Group in EdCast.
| Permission | Status | | —– | —– | | Create comment | Off | | Like content | Off | | Bookmark content | Off | | Mark as complete | Off | | Assign content | Off | | Dismiss content | Off | | Dismiss assignment | Off | | Add to pathway | Off | | Create group | On | | Create group admin | On | | Create channel | Off | | Disable user follow | Off | | Can rate | Off | | Share | Off | | Show user manager | On | | Show content manager | Off | | Assign roles | Off | | Create content | Off | | Create text card | Off | | Promote a card | Off | | Create a journey | Off | | Create podcast | Off | | Curate content | Off | | Create role | Off | | Create leap | Off | | Update leap | Off | | Delete leap | Off | | Pin content | Off | | View card analytics | Off | | Get leaderboard information | Off | | User opt out of leaderboard | Off | | Upload | Off | | Upload content cover images | Off | | Enable edgraph | Off | | Custom labels | Off | | Publish links | Off | | Change author | Off | | Bypass curation | Off | | Developer | Off | | Upload scorm content | | Off | | Use dynamic selection | Off | | Perfect your pitch | Off | | Copy content | Off | | Mark as private | Off | | Manage content | Off | | Manage group content | On | | Manage channels | Off | | Manage users | Off | | Manage group users | On | | Manage analytics | Off | | Manage channel analytics | Off | | Manage group analytics | On |
The Group_Admin role is assigned to users who support the Group_Admin by contributing to group curation. This role is often paired with the Curator or Learning Evangelist role.
| Permission | Status | | —– | —– | | Create comment | Off | | Like content | Off | | Bookmark content | Off | | Mark as complete | Off | | Assign content | Off | | Dismiss content | Off | | Dismiss assignment | Off | | Add to pathway | Off | | Create group | Off | | Create group admin | Off | | Create channel | Off | | Disable user follow | Off | | Can rate | Off | | Share | Off | | Show user manager | Off | | Show content manager | Off | | Assign roles | Off | | Create content | Off | | Create text card | Off | | Promote a card | Off | | Create a journey | Off | | Create podcast | Off | | Curate content | Off | | Create role | Off | | Create leap | Off | | Update leap | Off | | Delete leap | Off | | Pin content | Off | | View card analytics | Off | | Get leaderboard information | Off | | User opt out of leaderboard | Off | | Upload | Off | | Upload content cover images | Off | | Enable edgraph | Off | | Custom labels | Off | | Publish links | Off | | Change author | Off | | Bypass curation | Off | | Developer | Off | | Upload scorm content | | Off | | Use dynamic selection | Off | | Perfect your pitch | Off | | Copy content | Off | | Mark as private | Off | | Manage content | Off | | Manage group content | On | | Manage channels | Off | | Manage users | Off | | Manage group users | Off | | Manage analytics | Off | | Manage channel analytics | Off | | Manage group analytics | Off |
The Custom Role: Partner role is not yet defined and will be revisited upon phase 3 of the EdCast launch to include GitLab Partners.
The Custom Role: Customer role is not yet defined and will be revisited upon phase 2 of the EdCast launch to include GitLab Customers.
