Two members of the GitLab Learning & Development Team are certified to deliver Crucial Conversations Training. You can learn more about the importance of Crucial Converations at GitLab on our Crucial Conversations handbook page.
If you complete Crucial Conversations training with one of our in house certified trainers, you can utilize our growth and development budget.
The video below gives an overview of what the Crucial Conversations training looks like.
A detailed training outline is included below:
Total program length: 4 Weeks Time commitment per week: 3 Hours/week: ~2 hours self-paced and 1 hour live practice session per week.
| Week Number | Topic | Commitment |
|---|---|---|
| 1 | Get Unstuck, Master my Stories 1, and Master my Stories 2 | 3 hours |
| 2 | Start with Heart, State my Path | 3 hours |
| 3 | Make it Safe, Learn to Look, and Seek Mutual Purpose | 3 hours |
| 4 | Explore Other's Paths, Move to Action | 3 hours |
Upon completion of the self paced material you will earn an official Crucical Conversations certification from Crucial Learning.
If you are a GitLab Team Member and interested in participating in the course, you can fill out our Crucial Conversations interest form.
FY24
| Team Member Role | # Certifications Earned |
|---|---|
| All Team Member Completions | 61 |
| Manager Completions | 11 |
| Individiual Contributor Completions | 50 |
Last updated 2022-04
| Percentage of participants who agree | Feedback Question |
|---|---|
| 100% | This course increased my confidnece in having crucial conversations with my manager |
| 92% | This course incresaed my confidence in having crucial conversations with team members who are not my manager |
| 97% | I would recommmend this course to a colleage |
| 94% | The live session scenarios were relevant to my work at GitLab |
| 80% | I am interested in in participating in post-training review sessions |
Overall I loved the course and the material. It felt very relevant and relatable. I especially liked the prompts that were created for the breakout sessions because it felt like there was a lot of thought put into trying to make the scenarios relevant to how we work at GitLab.
This course taught me alot about myself and how to make improvements when having crucial conversations!
Crucial Conversations course provides a simple-to-understand set of tools and techniques that will help me be more candid and assertive in both professional and personal conversations. The self-paced study combined with weekly live sessions was moderately demanding, it provided nice accountability that nudged me towards learning each week.
This course is fantastic! Within the first week, I was already able to apply real skills to conversations I have every day. I've always considered difficult conversations to be an area where I could really benefit from improvement and now I believe if I continue to practice and improve these skills, I will see significant results both in and out of work.
The Crucial Conversations course helped me understand how I can be a better individual in all aspects of my life. There are a bunch of skills covered in the course that I can use in both my personal life and professional life that will help me better communicate with those around me, and - crucially - be more effective at moving through tough conversations about important topics.
After you've completed the Crucial Conversations course at GitLab, there are a few ways you can continue to practice your skills:
