Offboarding issues are used for de-provisioning purposes so you, as the team member, do not need to do anything to get it opened or will have any action items within the issue.
The People Connect Team member assigned to your offboarding will create it after you are done working on your last day. The latest it will be is 4pm (local time) on Monday-Thursday or 12pm (local time) on Fridays.
Your access will be deactivated on your last day at 4pm (local time) on Monday-Thursday or 12pm (local time) on Fridays.
Departing team members are encouraged to work with their Manager to compile and release an announcement in the #team-member-updates channel. This should only take place once there is complete alignment with your leadership around the timelines involved and the impacted team/stakeholders have been informed.
A guideline and template for managers has been provided in the Communicating Departures Company-Wide section of the Offboarding Guidelines which highlights options to add a little color to the announcement e.g. favourite contribution to the handbook in addition to outlining what information should and should not.
If you are eligible for the Alumni channel, the People Connect team will submit a Access Request during the offboarding process. A team member will receive an email within 3 business days after offboarding.
The following can be used as a guide on what actions could need to be taken before your last day:
team-member-updatesSlack channel notifying everyone of your departure.
A laptop wipe/reset is required once you have been offboarded. Please ensure to set up a meeting with the IT OPs team on your last day to complete the laptop wipe. Please under no circumstance should you perform your own disk wipe on the laptop. Please send an email to
firstname.lastname@example.org if you have any questions regarding this.
IT Ops will contact you after your last day to determine if this is a possibility. You can view the Laptop buy back policy here.
Please reach out to the Payroll team
email@example.com before your last day (ideally one week before) to get your final pay computation in order to submit your invoice before access is deprovisioned.
This will vary depending on location and entity. Please refer to Payroll Pay Date Handbook Page. If you have any additonal questions please contact
USpayroll@gitlab.com (depending on your location).
Any final commissions earned up until your last working day will be paid (directly deposited) in the next month's commission payroll cycle based on your location. Commissions are paid one month in arrears, so for example, if your last day is January 7, any January commissions would be paid in February. If you have any questions on this payment, please contact Sales Commissions at
Please create your final expense report to Expensify (for employees), OR, please file any outstanding expenses with your final invoice (for contractors), so these can be reimbursed to you in a timely manner. We ask that you submit these at least one week before your departure date.
Please follow the process as listed on the Expense Handbook page. For any queries regarding final expenses, please send an email to
Typically, benefits coverage ends at the end of the month during which you leave.
Yes. Payroll processes ESPP reimbursements during payroll cycles with termination reports. You may receive your reimbursement on the pay period after your termination. Please make sure you unenroll from ESPP in Schwab as well.
More information can be found in the Growth and Development Reimbusement section, which states that if you voluntarily terminate employment with GitLab, any expenses or reimbursement related to this benefit will be refunded to GitLab.
If you are a US-based team member, your benefits will cease on last day of the month of your departure. You are eligible for Consolidated Omnibus Budget Reconciliation Act (“COBRA”), the COBRA administrator has been notified and will send out the paperwork to your home address on file. More information on timelines and contact information for our COBRA administrator can be found in the COBRA section. You may also be eligible under the Patient Protection and Affordable Care Act (“PPACA”) for subsidized health care options via the marketplace. If you are interested it is important that you sign up with the market place well before the 15th of the month to have coverage for the following month. Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), if you need a certificate of credible coverage please download it from your current carrier's online portal or request it from the Compensation & Benefits team by emailing
total-rewards@ gitlab.com. If you move, please email
people-connect@ gitlab.com so that we can keep your address up to date in Workday.
Former team members will retain access to ADP for three years after they leave so they can access pay stubs and W-2s. Former team members will need to access ADP portal directly since Okta has been deprovisioned. If you experience login issues, please send an e-mail to firstname.lastname@example.org so the team can assist.
Contact our 401(k) administrative vendor directly to get more information about this process. More information can be found on the 401(k) section and 401(k) Rollover section of the US Benefits handbook page.
All information on HSA/FSA accounts is in the WEX (Discovery Benefits) section of the US Benefits handbook page.
Please review our Cigna Supplemental Life Insurance/AD&D section.
If you are a Canada-based team member, your benefits will cease on your last day of work.
There may be options to convert elements of your benefit plan to individual coverage, without medical questions. You can contact the insurance company (Canada Life), or our brokers (SC Insurance), and plan Admin App (Collage) noted below for more information about your options. These options are typically available for only a limited period of time after your coverage terminates (typically either 30 or 60 days).
Canada Life: call 800.957.9777 and additional information is found here
SC Insurance: email
email@example.com or call 416.259.1166.
firstname.lastname@example.org or call 800.651.9632.
If there are any issues that they cannot help with, please contact the Total Rewards team by emailing
If you move, please email
email@example.com so that the People Connect team can keep your address up to date in Workday.