Learning and Development

Frequently Asked Question (FAQs)

I just got my login details for Grovo what do I do once I have logged in?

Once you have logged in you will be taken directly to the Learn screen where you will have some courses already pre-assigned to you. Get started with Grovo by taking the IC 001 Grovo for New Users course. This will give you a spin around the platform and help get you orientated ready for even more learning!

I have forgotten my password, how do I reset it?

You can head to the login screen, click on the Forgotten Password? Link. Type in your email address and then click on Reset Password button. A new password will be emailed to you. Please make sure you change the temporary password and save the new one to your 1Password.

If I receive a message to move to the next chapter, does that mean I got 100% on the quiz?

No, it means you have completed and finished this chapter.

What happens if I don’t achieve the required percentage to pass?

You can take the course again by pinging us (the people ops team). We will be able to assign a retake for you so you can have another go.

How do I retake a quiz?

It is not possible to just retake the quiz by itself. You will need to take the course again which you can do by letting people ops know the course name and we can reassign it to you.

How do I review the results of the quiz I just took?

If you're taking a course with no chapters, after clicking submit you will be able to immediately review your answers to the quiz you have just taken. If the course has multiple chapters, after clicking Submit, click on the X at the top right of the message box to review your quiz responses and clarify the correct answers for any questions you missed. When you have finished reviewing the quiz results, click Next to advance to the next chapter.

Can I see which questions I got wrong or right in detail?

Yes, once you have completed the entire course along with the quiz, a message will appear scroll down and you can see the questions and if you got one wrong you can click on the "details" link on the right hand side of the question to reveal the correct answer.

What is the science behind the quizzes?

You can read more about the science behind quizzes in Creating a Learning Environment Using Quizzes by Swati Karve for the Association for Talent Development.