For an overview and focus areas of product operations at GitLab, check out product operations direction.
You can learn about what Product Operations is at GitLab, how it works and the areas of focus here.
Product operations work happens in alignment with GitLab's product development timeline, releasing on the 22nd of every month. However, in order to avoid overlap with the product release peak work time and allow teams the bandwidth to understand and adopt updates into their workflow, product operations release notes will push between the 23rd and 30th of every month, and be adjusted as needed around holidays and weekends.
Information on the most recent product operations releases can be seen here:
Information on all work currently in progress for product operations can be seen here:
Product operations is responsible for managing Post Purchase Surveys (PPS) as well as Paid NPS Surveys (PNPS) on behalf of GitLab. All product operations owned surveys results as well their supporting workflows and technical details can be found here.