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Technical Writing Team

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About Us

The primary goal of the Technical Writing team is to continuously develop GitLab's product documentation content to meet the evolving needs of all users and administrators.

Documentation is intended to educate readers about features and best practices, and to enable them to efficiently configure, use, and troubleshoot GitLab. To this end, the team also manages the docs.gitlab.com site and related process and tooling.

Our team comprises:

Technical writers partner with anyone in the GitLab community who is concerned with documentation, especially developers, who are the first to update docs for the GitLab features that they code.

The technical writing team Slack channel is #docs-team (private to GitLab Inc.).

Projects

The technical writing team are:

For more information on documentation at GitLab, see:

Responsibilities

The team is broadly responsible for the following at GitLab.

Content

Documentation Content, including:

Publishing

Documentation Site (docs.gitlab.com) including maintaining and enhancing the documentation site’s:

Processes

Documentation Process, including:

Collaboration

Collaboration, including:

This work is sorted into the top-level Documentation epics linked above.

Documentation process

As a remote team, it's important that the Technical Writing team and other documentation contributors follow a standard process.

For more information on GitLab's documentation process, see:

FY20 Vision