Resellers Onboarding

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New Reseller Onboarding Checklist

To onboard a new reseller, copy the list from below and paste it into a new issue in the resellers project.

This list looks strange in this handbook but this is to ensure you can copy paste it into an issue. When you paste it in an issue it will have checkboxes that you can click to complete.

The topics are ordered by priority in which they need to be tackled, and the main person responsible is called out at the end of each task. Please update this list as more steps arise.

`@reseller` please complete the tasks below in the `Tasks for reseller` section as promptly as you can
`@partner marketing manager` please complete the tasks below in the `Tasks for Partner Marketing` section as promptly as you can

# Tasks for reseller: `@reseller` 

## General on-boarding - to be completed before we can accept an order 
- [ ] GitLab@reseller.com email address set up
- [ ] All members of the reseller's gitlab team have a gitlab.com login  
  List them here:  
  * Business Contact:
  * Sales Contact:
  * Technical Contact:
  * Marketing Contact:
  * Billing Contact:
  
- [ ] Uniform Sales and Use Tax Exemption Certificate completed and emailed to partners@ gitlab.com

## [Website Listing] (https://about.gitlab.com/resellers) - To be completed before we can list you on our website
- [ ] partner.com/GitLab landing page set up per guidelines in the [Resellers Handbook](/handbook/resellers/#landing-page)
- [ ] hi-res logo added to this issue (svg, png, or tiff)
- [ ] 250 character English Language Company overview added as a comment below
- [ ] 250 character Local Language Company overview added as a comment below
- [ ] Partner social media links added here:
  * Twitter: 
  * Linked In: 
  * Facebook: 
  * You Tube: 
  * Google+:
  * Other:
  
## Promotion - to be completed before we can announce you to our customer base 
- [ ] `Partner` listed on https://about.gitlab.com/resellers (ie: complete the section above)
- [ ] Press release completed See: ***List issue here***
- [ ] Localised introduction email added to this issue 
- [ ] Localised referral email added to this issue [Example](https://about.gitlab.com/handbook/resellers/#lead-referral-and-follow-up for an example)

## Training 
- [ ] Partner read [Reseller Handbook](https://about.gitlab.com/handbook/resellers/)
- [ ] `Technical Contact` completed reseller SE training 

## Other 
- [ ] Local TLD acquired
- [ ] Introduce your value to our blog readers per https://about.gitlab.com/handbook/marketing/blog/#team-members-posts

# Tasks for Partner Marketing (`@partner marketing manager`): 
## General on-boarding 
- [ ] GitLab@reseller email address added to [news@gitlab.com mailing list](https://about.gitlab.com/contact/)
- [ ] Partner email address added to partner newsletter mail list

## Swag 
- [ ] Partner sent SWAG codes so their team can be outfitted in TanukiGear
- [ ] Partner sent Partner Swag Box so they have SWAG for their prospects
- [ ] Partner sent authorised reseller plaque engraved with their business name

# Tasks for Channel Team: (`@Channel Partner Manager`)
## General on-boarding 
- [ ] Add partner to [reseller spreadsheet](https://docs.google.com/spreadsheets/d/1tQjPMRUuzsDR4mNj74aY-W8jBQH4u9h7PpEsw088Zx0/edit#gid=1395032632)
- [ ] Welcome aboard email sent
- [ ] Partner Gitlab logins added to [resellers project] (https://gitlab.com/gitlab-com/resellers/)
- [ ] Partner Gitlab.com login added to this issue
- [ ] Added to deal registration page
- [ ] Partner Demo License sent
- [ ] Partner announced during team call
- [ ] Partner guested at Sales Team call
- [ ] Bi-weekly call with partner set up 
- [ ] Added to Resellers Slack Channel

### SFDC 
- [ ] Partner team members added to SFDC
- [ ] SFDC Communities enabled
- [ ] Partner added to Invoice Owners
- [ ] Banking details added to SFDC
- [ ] Reports set up


## Promotion 
- [ ] Partner.com/GitLab landing page reviewed 
- [ ] Logo added to [GitLab website image repository](https://gitlab.com/gitlab-com/www-gitlab-com/source/images/resellers) 
- [ ] Reseller listing added to data/resellers.yml
- [ ] Merge request added with graphic designer tagged to massage image if necessary *** Link MR here***
- [ ] Press Release Issue created ***Link issue here***  
  with the following tasks:  

Training

```