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Proof Points

Overview

The original and internal-to-GitLab proof points Google Doc is online, here while some parts of this handbook page are being approved for publication.

Proof points with third-party validation are a key resource, whether from customers, analysts, industry awards, or peer reviews, and they are augmented here with Gitlab's own industry research.

Articulating value is a critical sales skill in achieving Command of the Message.

GitLab Proof Points

Customer References and Case Studies

Enterprise

Goldman Sachs
Problem: Needed to increase developer efficiency and software quality
Solution: GitLab Premium (CI/CD, SCM)
Result: Improved from 1 build every two weeks to over a 1000/day, or releasing 6 times per day per developer, and an average cycle time from branch to merge is now 30 minutes; simplified workflow and simplified administration
Value Drivers: Efficiency, Speed
Differentiators: Single App


Axway
Problem: Legacy SCM and complex toolchain limited worldwide collaboration
Solution: GitLab Premium (SCM)
Result: Result: 26x faster release cycle; from annual releases down to every two weeks
Value Drivers: Speed
Differentiators: Single App, SCM & CI


Jaguar Land Rover
Problem: Slow delivery and release cycles, taking 4 to 6 weeks, leading to infrequent feedback for developers
Solution: GitLab Premium (CI)
Result: Increased delivery speed from 3-6 weeks to 30 minutes giving teams faster feedback
Value Drivers: Efficiency


Hemmersbach
Problem: Multiple tools and communication inefficiencies slowed application delivery
Solution: GitLab Ultimate (Agile, CI,CD, SCM)
Result: Increased build speed by 59x, 14.4% improvement in cycle time
Value Drivers: Speed


European Space Agency
Problem: Geographic separation led to software deployment that used to take weeks
Solution: GitLab Starter (SCM, CI)
Result: Toolchain simplified and blooming culture of collaboration; code deployed in minutes when it used to take weeks
Value Drivers: Efficiency, Speed


Siemens
Problem: Needed to improve and enhance their developer tools
Solution: GitLab Premium (CI)
Result: Actively contributing to GitLab project with upstream commits
Differentiators: Open Source, Collaborative Customer Experience


CERN
Problem: Lack of large scale collaboration and visibility
Solution: GitLab Starter (CI)
Result: Over 12,000 users collaborate on GitLab, running 120,000 CI jobs each month
Differentiators: SCM & CI, Open Source


Ticketmaster
Problem: Slow build process prevented innovation
Solution: GitLab Premium (CI)
Result: 15x faster - from over 2-hour builds to 8-minute builds; faster releases and better customer experiences with 5 star app reviews
Value Drivers: Speed
Differentiators: Single App, K8s


Equinix
Problem: Legacy developer tools prevented faster delivery
Solution: GitLab Premium (SCM)
Result: Consistent code reviews and visibility across the SDLC
Differentiators: Visibility


Ask Media Group
Problem: Managing the process of building and deploying microservices
Solution: GitLab Premium (CI)
Result: Developers can immediately begin to contribute a new service, that can be deployed to AWS as soon as they start
Differentiators: SW Anywhere
Video: Ask Media Group shares with GitLab how they accomplished Cloud Native Transformation with an architecture leveraging GitLab Runners, Kubernetes, and more.


Fanatics
Problem: CI pipelines took up so much bandwidth, impacted ability to deliver new tools and features; spent inordinate amount of time on CI maintenance
Solution: GitLab Premium (CI)
Result: GitLab provided the stable CI that Fanatics was looking for, enabling the cloud team to focus on innovation instead of simply fighting fires
Value Drivers: Efficiency
Differentiators: Collaborative


Verizon Connect
Problem: Needed to implement automation to increase deployment speed
Solution: GitLab Premium (CI, Agile)
Result: Reduced deploy process to under 8 hours
Value Drivers: Efficiency


Mid-Market

Alteryx
Problem: Legacy developer tools slowed software delivery frequency
Solution: GitLab Ultimate( CI, CD, Security, SCM)
Result: Software builds now 30 minutes from over 3 hours, able to release 9 times a day
Value Drivers: Efficiency
Differentiators: Single App, SCM & CI, Security


Wag!
Problem: Slow release process taking over 40 minutes
Solution: GitLab Ultimate (CI, CD)
Result: Release process reduced to 6 minutes, 8 releases per day with built-in security, and a full deployment pipeline to Amazon Elastic Container Service (ECS)
Value Drivers: Efficiency, Risk
Differentiators: Security, SW Anywhere, K8s


EAB
Problem: Slow builds, expensive both in cost and maintenance due to multiple tools
Solution: GitLab Premium (SCM, CI)
Result: Build time reduced from 6 hours to 20 minutes, reduced toolchain complexity, and lightweight maintenance


Worldline
Problem: Long cycle times and hard to collaborate between developers
Solution: GitLab Community Edition (SCM, CI)
Result: From 2 weeks to set up a new project to just minutes, 120x increase in code reviews
Value Drivers: Efficiency, Risk


Paessler AG
Problem: Unstable and fragile developer tools resulted in slow QA cycles and infrequent releases
Solution: GitLab Premium (SCM, CI, CD)
Result: 120x faster QA, 4x more frequent releases
Value Drivers: Speed, Risk
Differentiators: SCM & CI


Extra Hop Networks
Problem: Legacy developer tools prevented collaboration and faster delivery
Solution: GitLab
Result: Unified developers on a common platform, reduced the total number of tools, and eased the transition to CI/CD


BI Worldwide
Problem: Legacy systems and a lack of security lead to deployment cycles of 18 months
Solution: GitLab Ultimate
Result: Daily releases and increased collaboration in single tool
Value Drivers: Efficiency, Speed, Risk
Differentiators: Security


SMB

iFarm
Problem: Desire to improve code quality and delivery speed with global development team
Solution: GitLab Premium
Result: Over 400 hours cut from ‘bug to resolution’ time, 7.5x faster engineering time per bug
Value Drivers: Speed


Cloud Native Computing Foundation
Problem: Needed new features in GitLab to meet their business and technical needs
Solution: GitLab CE
Result: Modified their version of GitLab to meet their specific requirements
Differentiators: Open Source, Collaborative Customer Experience, K8s


Glympse
Problem: Slow software development and delivery due to expensive and complex developer tool stack
Solution: GitLab Gold (Security, Agile, CI, CD, SCM)
Result: Teams over 2x more efficient, completing 50 days of work in 21 days; 8x faster deploys, from 4 hours to under 30 min; built-in security scanning making audit process easier
Value Drivers: Risk
Differentiators: SCM & CI, Security


ANWB
Problem: Complex and fragile developer tools hindered productivity
Solution: GitLab Premium (SCM, CI, CD)
Result: Regular deploys, collaboration, and stable and reliable CI/CD pipelines


OW2
Problem: Enabling global open source collaboration
Solution: GitLab
Result: Easier to use platform that improves productivity


Trek10
Problem: Hard to collaborate across silos and with customers on cloud projects
Solution: GitLab Starter (CI)
Result: GitLab and its integrated CI helps seamlessly and securely manage deployments across many AWS accounts
Differentiators: SW Anywhere


Athlinks
Problem: Jenkins and GH proved to be a complicated, expensive, and inefficient toolchain
Solution: GitLab Ultimate (SCM, CI, CD)
Result: CI runtimes cut in half for 50% improvements over Jenkins
Value Drivers: Efficiency


Industry Awards

The original and internal-to-GitLab proof points Google Doc is online, here while some parts of this handbook page are being approved for publication.

2019

IDC Innovators: Tools Supporting Open (Unopinionated) Developer Platforms
demonstrated either a groundbreaking business model or an innovative new technology or both
Value Drivers: Efficiency, Speed, Risk
Differentiators: Rapid Dev


Axo Soft - Top 20 Dev Tools for 2019
GitLab is one of the most popular developer tools.
Differentiators: Open Source


2018

IDC Innovators: Agile Code Development Technologies
demonstrated either a groundbreaking business model or an innovative new technology or both


Google Cloud Partner Awards
Innovative Solution in Developer Ecosystem for the tight integration with GKE
Value Drivers: Efficiency, Speed, Risk


GitLab voted as G2 Crowd Leader
Over 170 public reviews with a 4.4 rating, including: "Powerful team collaboration tool for managing software development projects," "Great self-hosted, open source source control system," "Efficient, can trace back, easy to collaborate," and "Perfect solution for cloud and on-premise DevOps tool"
Value Drivers: Efficiency, Speed, Risk
Differentiators: Rapid Dev, Visibility


2017

CNCF - The 30 Highest Velocity Open Source Projects
developer velocity can help illuminate promising areas in which to get involved, and what is likely to be the successful platforms over the next several years
Differentiators: Open Source, Rapid Dev


Analyst Reports and Studies

The original and internal-to-GitLab proof points Google Doc is online, here while some parts of this handbook page are being approved for publication.

2019

Forrester: Manage Your Toolchain Before it Manages You
Multiple tools and toolchains create visibility, security, and productivity challenges for development and operations teams. “Out-of-the-box” toolchain solutions are seen as a solution, increasing security, revenue, and quality.
Value Drivers: Efficiency, Speed, Risk
Differentiators: Visibility


Forrester: Software Composition Analysis - Challenger
Software composition analysis tools evaluate applications to uncover vulnerabilities in 3rd party and open source components.


2018

Forrester: Continuous Delivery and Release Automation - Contender
Release automation tools enable faster, higher-quality, more automated software delivery through modeling applications, infrastructure, middleware, and their supporting installation processes and dependencies. “GitLab’s release automation is ideal for cloud-native, Kubernetes-centric organizations.”
Value Drivers: Efficiency, Speed


Forrester: Value Stream Management - Strong Performer
Value stream management provides visibility into project planning, health indicators, and analytics to remove waste and focus on customer value.
Value Drivers: Efficiency, Speed, Risk
Differentiators: Visibility


2017

Forrester: Continuous Integration Wave - Leader
Continuous Integration streamlines and accelerates building and testing developer code, shortening delivery to minutes rather than weeks and months. Continuous Integration also automates compliance tasks and improves auditability.
Value Drivers: Efficiency, Speed, Risk


GitLab Reports and Studies

2019 Global Developer Report: DevSecOps
Findings Included: 50% of developers agree that security vulnerabilities are mostly discovered by the security team after code is merged and in a test environment.
Customer Value: Building security into the DevOps pipeline improves overall security.
Value Drivers: Risk


2019 Global Developer Report: DevSecOps
Findings Included: 49% of respondents encounter the most delays during the testing stage of the development lifecycle.
Customer Value: Automated testing in the CI pipeline accelerates delivery, finding defects earlier.
Value Drivers: Speed


2019 Global Developer Report: DevSecOps
Findings Included: Ops teams are 1.8x more likely to believe they get sufficient notice to support the developer side when their DevOps practice is very good.
Customer Value: Visibility and transparency into future work leads to more efficient planning and execution.
Value Drivers: Efficiency


2019 Global Developer Report: DevSecOps
Findings Included: Security teams are 3x more likely to discover bugs before code is merged with a good DevOps practice in place.
Customer Value: Include security teams in all phases of application delivery — in the same tools as developers.
Value Drivers: Risk


2018 Developer Report
Findings Included: The top two sources of project delays were testing (52%) and planning (47%).
Customer Value: Operating in silos prevents visibility, and causes delays and rework.
Value Drivers: Speed


2018 Developer Report
Findings Included: 86% of developers agree that Continuous Integration alleviates blockers in the development process.
Customer Value: Enabling automation and Continuous Integration can increase overall efficiency and velocity.
Value Drivers: Efficiency


Peer Reviews

The original and internal-to-GitLab proof points Google Doc is online, here while some parts of this handbook page are being approved for publication.

"Powerful team collaboration tool for managing software development projects" — Information Technologist, Enterprise from G2 Crowd Leader
Value Drivers: Efficiency
Use Case: SCM


"Perfect solution for cloud and on-premise DevOps tool" — Lead Developer, Mid-Market from G2 Crowd Leader
Value Drivers: Efficiency
Use Case: DevOps, Cloud Native


"Great self-hosted, open source source control system" — Administrator, Mid-Market from G2 Crowd Leader
Value Drivers: Efficiency
Use Case: SCM


"Efficient, can trace back, easy to collaborate" — Industry Analyst / Tech Writer, SMB from G2 Crowd Leader
Value Drivers: Efficiency
Use Case: SCM