This email newsletter was originally sent to the GitLab Field Team and stakeholders on 2020-04-02.
Welcome to the Field Flash newsletter! This monthly newsletter recaps important field-related updates from the month prior and highlights important information for the months ahead. The main goal is to help you do your job better, faster, and smarter. For more information, see this handbook page. Now, without further ado…
This program will help us create partner-initiated sales opportunities and partner services that ultimately drive greater value for our customers and GitLab. To take full advantage of the program, you need to understand how it impacts you (i.e. new fields and processes in SFDC) and how you can best engage the channel & alliances team for partner opportunities. Check out:
Joe Miklos walks us through a large deal he's working through.
Check out a copy of the Timeline of Events calendar presentation that Joe uses. Have a deal you'd like to nominate? Fill out the nomination form.
COVID-19 has shaken up the way that many companies work, and we are in a unique position to help. Pick from the list of resources below, share with those who can benefit from it, lend a helping hand.
ICYMI, check out McB's message to the team for his thoughts on COVID-19, the economy, and some actions we are taking as we continue to grow and invest during a challenging time. Watch Now –>
We have passed our SOC2 Type 1 audit and now have a report available to share with customers and any prospects covered under NDA. This may satisfy the need for some customers/prospects regarding information security questionnaires. See Handbook for Details –>
New case study alert for a company that we all know and love – Chorus. Read for some great referenceable tidbits, like how we've helped them reduce some production cycles from 6 weeks to 1 week. Read More Here –>
Ever wonder what happens to the command plan after the deal is signed? Check out this model success plan from Jamie Reid (CSM), Ken KcKnight (SA), and Joe Miklos (SAE) to see how that data lives on post-sale to determine a customer’s positive business outcomes and the plan for how GitLab will help them get there. Check it Out –>
There's a notable update to the GitHub comparison page that highlights GitHub Enterprise challenges in scaling, HA, and ZeroDowntime upgrades and contrasts how GitLab delivers those requirements. Also, check out these shiny new comparison pages:
New sales processes are in place that will allow us to standardize messaging around COVID-19 and the impact it's having on customers/prospects. Read the new handbook section for full details on process changes including:
GitLab just released a new COVID-19 Medical Leave Policy that offers up to 12 weeks of leave with full pay to GitLab team members who are impacted.
The GitLab 12.9 release just went live! Here are the takeaways for customers and prospects:
Visit the 12.9 Release Post for more details
Note that all in-person regional events are still tentative due to risks surrounding COVID-19. Please refer to the specific linked issue for each event for details as they unfold.
AMER East NE & SE
EMEA Southern Europe
Session recordings from Sales Kickoff are here! Get access to slides and video recordings from popular sessions like "Product Strategy & Vision," "Sales & Marketing Strategy & Vision," and "Leveling Up with Partners at GitLab." See all available recordings in the Handbook –>
The new Sales Standard Operating Procedures (SOP) page outlines in detail the process for phase one of the sales cycle: Engaging & Educating the Customer. SOPs for other phases coming soon! Check it out –>
Chloe Whitestone was nominated for her unwavering dedication to being handbook first and demonstrating the CREDIT values everyday. Learn more about Chloe, including what she says you should know about her…
To nominate a peer, fill out the nomination form.
Questions or feedback? We want to hear it! Reach out to the field-enablement-team Slack channel or capture it in the Newsletter Feedback Issue.
See the Field Flash Newsletter handbook page for more information about this newsletter.
Archive: Edition 1, Description: March 2020 Field Flash