This email newsletter was originally sent to the GitLab Field Team and stakeholders on 2020-09-01.
In this month's Field Flash, you’ll find a full recap of our first-ever Commit Virtual, new and publicly-available competitive resources to share with customers, a new Sales Guide for collaborating with Legal, tons of improvements from the Sales Ops team to make your processes easier, and much more! Plus, Doug Robbin and Jefferson Jones walk us through how they closed the largest mid-market deal in company history, and we learn more about Glen Miller and his two four-legged best friends in his (impromptu) dog-themed Team Member Spotlight. (Pro Tip: Don’t forget to click the “View entire message” link at the bottom of this email when viewing in Gmail to see the full newsletter each month!)
We wrapped up our first-ever GitLab Virtual Commit last week! This event ran for a full 24-hours on 2020-08-26 and featured 50+ hours of new content, 80+ speakers, and 8+ tracks. ICYMI, here are the top highlights from the event:
See the full schedule here. Want more Commit content? It is all available on-demand on the event platform for the next month and will then be available on YouTube. Register using this link and then navigate to the Auditorium to see all content. (Note: You will have to log in to see the videos above.)
Doug Robbin and Jefferson Jones give us a behind-the-scenes look into their journey to close largest mid-market deal in GitLab’s history.
Check out a copy of Doug’s Customer POV Deck.
Have a deal you'd like to nominate? Fill out the nomination form.
There is a wealth of competitive resources available on our website. Share this great content (GitHub, AzureDevOps, Jenkins, CircleCI) with customers and prospects and better enable your champions to make the case for GitLab. Slack #competition with questions or feedback. Explore the Compete Page –>
Learn more about how Poland-based tech company MGA realized an 80% time savings by leveraging GitLab’s automated CI and CD. And, learn how Germany-based tech company SVA improved central code management and workflow CI with GitLab Community Edition. Read More - MGA –> Read More - SVA –>
The Legal team has created a new Handbook page – Sales Guide: Collaborating with GitLab Legal – to help you better understand legal ops and processes and learn about contracting and legal matters that can be used proactively to help you close deals faster. Also check out this overview video. Check it out –>
The People Success team has updated the Resources for COVID-19 section in our Handbook to provide additional guidance on team member and manager support during COVID-19. Reach out to your People Business Partner with any questions. Learn More –>
The official word is out – President’s Club 2021 will be at the Ritz Carlton in Maui, Hawaii from May 11-14, 2021. 2020 winners will be combined with 2021 winners in the same event. See selection criteria & FAQ –>
The License Usage App [BETA] is now available to everyone in Salesforce! 🎉 You can now click the “License Usage” button on any customer account to review the customers entitled vs activated user count and other subscription details.
Say goodbye to Chatter approvals! 👋 The SalesOps team has overhauled our SFDC Quote Discount Approval module to support native Channel quote discount approvals. New technology will now identify whether the reseller is a partner under contract or a reseller not under contract, and seek any required approvals automatically once you have clicked “Submit for Approval” on a quote. The team has also:
Questions? Reach out to #sales-support.
There are new fields/attributions on Opportunities in SFDC to enhance visibility of partner value and drive efficiency with Channel quotes/orders. 👀 Changes include a new field showing the deal type, new logic that will improve channel approvals and comp calculations, and more.
The team has also launched a contest for SALs and AEs with a $200 prize to find the best examples of where this information helps lead to Partner collaboration that influences, expands, and/or accelerates an opportunity.
Professional Services now has a formalized process for internal team leads to request delivery of our customer-facing live training for their team members! 🏋️♂️ Check out this updated handbook page to get your team trained and certified.
We have launched project-level access tokens in the 13.3 release for self-managed instances and plan to launch for gitlab.com in 13.4. This new functionality allows the creation of project-level API tokens that are NOT tied to a licensed user. This means that you will no longer need to manually subtract bot users from license counts! 🙌
See this epic for more information about the roll-out plan.
We recently added two new ecosystem partner integrations with Checkmarx and StackHawk to improve the automation and integration of Application Security Testing (AST) within GitLab. 🤝
The GitLab 13.3 release is live! Here are the takeaways for customers and prospects:
Please refer to the specific linked issue for each event for details as they unfold.
You talked, we listened – v1.2 of the GitLab Value Framework is now available and incorporates your feedback including:
As a part of v1.2, Product Marketing has created a GitLab Customer Use Case Solution Summary, which is an MVP grid that maps Tier 1 Customer Use Cases to the Value Framework.
Should we expand to include all use cases? We want to hear your feedback! Let us know your thoughts in this issue.
Glen Miller was nominated for going above and beyond and exceeding expectations while supporting customers like T-Mobile as a Professional Services Implementation Engineer. Learn how Glen embraces our values of Results, Iteration, Collaboration, and Transparency to serve as our customers' trusted advisor. And, meet his two adorable rescue pups – Apollo and Maisel! 🐕
To nominate a peer, fill out the nomination form.
Questions or feedback? We want to hear it! Reach out to the field-enablement-team Slack channel or capture it using this process.
See the Field Flash Newsletter handbook page for more information about this newsletter.
Archive: Edition 6, Description: September 2020 Field Flash