Customer Success Operations cross-functionally aligns GitLab for a superb customer experience through creating trust in data, clarity in effective processes, and predictability in outcomes.
Customer Success Operations creates and updates existing processes for the Customer Success organization. CS Operations oversees:
Customer Success Operations creates and updates existing processes for the Customer Success organization. CS Operations oversees:
Customer Success Operations Board
Create issues under the "CS Operations" project.
The CS Ops team uses issues and issue boards to track projects and tasks. If you need help with a project, please open an issue and ad the ~CSOps label anywhere within the GitLab repo.
CS Operations uses a global issue board to capture and track issues in any group or sub-group in the repo.
Labels to use:
bug
that's preventing existing workflows or outcomes