CustomersDot is our Customer Portal. In addition to the user-facing aspects of it, there's an Admin section with additional internal functionality.
Lookup all issued licenses for a customer/prospect
It provides an understanding of who and how many trials they have requested, when, and for how many users. Self-Requested Trials are not easily reported.
Cross-reference a license with version.gitlab.com
It's the only way to search for usage ping data if the server name is not known. For example a customer acmeinc.com uses acmeinc.ninja. There is no straightforward way to find this.
Quickly find which email address was used to deliver a license
It is important to know who received the license for further troubleshooting as CustomersDot is the SSOT for license information.
To get access, file an access request for customers.gitlab.com/admin/ (example access request).
Once access is granted, either go to customers.gitlab.com/admin/ and click “Sign in with Okta” or go to your Okta App and look for the Customers Portal App.
To see license data in CustomersDot:
This CustomersDot video tutorial walks through an example of how to find the license details for a particular customer.
The following process allows you to view usage data for all servers with a given license installed.