Data Intelligence (DI) is a part of Field Operations reporting to Revenue Operations. Our goal is to ensure the field has reliable and quality Salesforce.com sales data to empower them to make repeatable and structured decisions to increase sales and make GitLab more successful. We aim to manage data well and be viewed as a trusted business partner for Sales Operations, Marketing Operations, and Management.
Data intelligence aims at ensuring that impacted parties understand the data and the best uses of the data. This is achieved through enablement to the field on data enrichment, data governance, data cleaning, and overall fostering a data culture to make data-driven decisions and drive results.
Our Data Governance page can be found here
Data Intelligence reports into Sales Operations under Field Operations.
The detailed Data Intelligence Handbook is located in the internal handbook.
Slack channels
We do not use or create tool-specific Slack channels (e.g. #zoominfo).
Salesforce
The Data Intelligence team uses the @sales-support Chatter in Salesforce to help you make changes or manage account changes in Salesforce. Please note, the more information you can provide in your support request, the faster the request can be resolved. Use the @sales-support Chatter for support with:
The Data Intelligence Team does not support the following:
Focus Fridays. Please try not to schedule meetings for team members on Fridays, so they can devote time for deep work in milestone-related issues.
For information regarding the tech stack at GitLab, please visit the Tech Stack Applications page of the Business Operations handbook where we maintain a comprehensive table of the tools used across the company. Below are tools that are primarily owned and managed by data intelligence.
