Onboarding for Field Team Members at GitLab is a blended learning experience (virtual, self-paced learning path paired with an immersive, hands-on in-person workshop called Sales Quick Start) focused on what new field team members need to KNOW, DO, and BE ABLE TO ARTICULATE within their first 30 days or so on the job so they are "customer conversation ready" and they are comfortable, competent, and confident leading customer engagements before the end of their first several weeks on the job. There are some formal learning components with a heavy emphasis on social learning (learning from others) and learning by doing to help bridge the knowing-going gap.
For a detailed list of SQS Learning Objectives, please visit this page.
| DATES | GEO | LOCATION | ISSUE |
|---|---|---|---|
| May 11 - May 19, 2022 | AMER / EMEA | Virtual | SQS 24 issue |
| June 2022 | AMER / EMEA | Virtual | SQS 25 issue |
| DATES | GEO | LOCATION | ISSUE |
|---|---|---|---|
| Apr 13 - Apr 21, 2022 | AMER / EMEA | Virtual | SQS 23 issue |
| Mar 9 - Mar 18, 2022 | AMER / EMEA | Virtual | SQS 22 issue |
| Feb 16 - Feb 25, 2022 | AMER / EMEA | Virtual | SQS 21 issue |
| Jan 12 - Jan 21 2022 | AMER / EMEA | Virtual | SQS 20 issue |
| Dec 1 - Dec 10, 2021 | AMER / EMEA | Virtual | SQS19 issue |
| Oct 4 - Oct 14, 2021 | AMER / EMEA | Virtual | SQS18 issue |
| Aug 30 - Sep 9, 2021 | AMER / EMEA | Virtual | SQS17 issue |
| Jul 6 - Jul 16, 2021 | AMER / EMEA | Virtual | SQS16 issue |
As a part of Sales Onboarding, each new Americas Sales team member is allowed to order one Swag Marketing Kit through this form. As of right now, there is no Swag Marketing Kit available for our other regions, but the Marketing team is working towards developing one.
To accelerate ramp time and to support the GitLab values of results, iteration and efficiency, we have optimized the field onboarding program to provide new team members with the core information and essential competencies paired with the day-to-day skills that they need to be successful in their individual role. Learning is combined with specialized on the job training and a more robust shadowing program to ensure that new team members can contextualize and apply what they are learning throughout the entire onboarding journey.
The onboarding program includes individual role-based learning journeys for AEs, SALs, SAs, TAMs, CAMs, ABDMs and ISRs. Each role-based learning journey is designed based on the unique needs of each segment and includes the following milestones:
These role-based learning journeys are based on the existing role-based certifications and will enable us to deliver the relevant “just in time” information and training that team members can apply immediately.
