Onboarding for Field Team Members at GitLab is a blended learning experience (virtual, self-paced learning path paired with an immersive, hands-on in-person workshop called Sales Quick Start) focused on what new field team members need to KNOW, DO, and BE ABLE TO ARTICULATE within their first 30 days or so on the job so they are "customer conversation ready" and they are comfortable, competent, and confident leading customer engagements before the end of their first several weeks on the job. There are some formal learning components with a heavy emphasis on social learning (learning from others) and learning by doing to help bridge the knowing-going gap.
For a detailed list of SQS Learning Objectives, please visit this page.
DATES | GEO | LOCATION | ISSUE |
---|---|---|---|
January 17th - 27th, 2023 | AMER / EMEA | Virtual | SQS 31 issue |
March, 2023 | AMER / EMEA | Virtual | SQS 32 issue |
DATES | GEO | LOCATION | ISSUE |
---|---|---|---|
Nov 29th - Dec 8th, 2022 | AMER / EMEA | Virtual | SQS 30 issue |
October 11 - 20, 2022 | AMER / EMEA | Virtual | SQS 29 issue |
September 12 - 23, 2022 | AMER / EMEA | Virtual | SQS 28 issue |
August 10 - 19, 2022 | AMER / EMEA | Virtual | SQS 27 issue |
July 13 - 22, 2022 | AMER / EMEA | Virtual | SQS 26 issue |
June 15 - 23, 2022 | AMER / EMEA | Virtual | SQS 25 issue |
May 11 - May 19, 2022 | AMER / EMEA | Virtual | SQS 24 issue |
Apr 13 - Apr 21, 2022 | AMER / EMEA | Virtual | SQS 23 issue |
Mar 9 - Mar 18, 2022 | AMER / EMEA | Virtual | SQS 22 issue |
Feb 16 - Feb 25, 2022 | AMER / EMEA | Virtual | SQS 21 issue |
Jan 12 - Jan 21 2022 | AMER / EMEA | Virtual | SQS 20 issue |
Dec 1 - Dec 10, 2021 | AMER / EMEA | Virtual | SQS 19 issue |
Oct 4 - Oct 14, 2021 | AMER / EMEA | Virtual | SQS 18 issue |
Aug 30 - Sep 9, 2021 | AMER / EMEA | Virtual | SQS 17 issue |
Jul 6 - Jul 16, 2021 | AMER / EMEA | Virtual | SQS 16 issue |
To accelerate ramp time and to support the GitLab values of results, iteration and efficiency, we have optimized the field onboarding program to provide new team members with the core information and essential competencies paired with the day-to-day skills that they need to be successful in their individual role. Learning is combined with specialized on the job training and a more robust shadowing program to ensure that new team members can contextualize and apply what they are learning throughout the entire onboarding journey.
The onboarding program includes individual role-based learning journeys for AEs, SALs, SAs, CSMs, CAMs, ABDMs and ISRs. Each role-based learning journey is designed based on the unique needs of each segment and includes the following milestones:
GitLab's role-based learning journeys are based on milestones and enable us to deliver relevant information and training over the first several months at GitLab.
Click on a link below to begin your role based journey.