Graduating from Sales Onboarding

1. You are here:
2. Handbook
3. Sales
4. Sales & Customer Success Onboarding
5. Graduating from Sales Onboarding

Maintained by:

Tanuja Paruchuri

@tparuchuri

On this page

• Graduating from Sales Onboarding

Graduating from Sales Onboarding

In order to officially “graduate” from Sales Onboarding at GitLab, we have identified a few components that are considered milestones of achievement (many of these must be done concurrently to ensure completion):

Sales, Customer Success and SDR Roles:

• Complete Sales Quick Start learning path in Google Classroom prior to the SQS Workshop (at least 80% completion required, though 100% is preferred)
• Complete the Sales Quick Start (SQS) Workshop
• Articulate the Command of the Message Mantra
• Articulate the 30 second GitLab elevator pitch (memorized)
• Complete 2 discovery calls:
  • Submit 1 recorded mock discovery call in SQS pre-work
  • Complete 1 mock discovery call at the SQS Workshop with a PMM, Manager, or a more experienced SA or TAM

For now, the same requirements apply for all customer-facing roles. As we transition all the coursework into EdCast, our new Learning Experience Platform (LXP), we may create more role-specific requirements for graduation. Upon completion of SQS, the final grade report will be provided to the managers for review.