Graduating from Sales Onboarding

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• Graduating from Sales Onboarding
  • Sales, Customer Success and SDR Roles:

Graduating from Sales Onboarding

In order to officially “graduate” from Sales Onboarding at GitLab and be awarded the Sales Quick Start - Core Curriculum badge, we have identified a few components that are considered milestones of achievement (many of these must be done concurrently to ensure completion):

Sales, Customer Success and SDR Roles:

• Complete Sales Quick Start learning path in LevelUp prior to the SQS Workshop (at least 80% completion required, though 100% is preferred). The Sales Quick Start pre-work is an 8 hour time commitment consisting of 16 action items.
  • 9 eLearning Courses
  • 7 Quizzes (Total of 60 multiple choice questions)
  • 4 Free Response Questions
  • 3 Coffee Chats
  • 2 Surveys (Pre & Post Workshop)
• The Sales Quick Start Workshop is a 16 hour time commitment consisting of 12 instructor led trainings including Command of the Message, our value based selling methodology, with 4 hands on group activities.
  • Command of the Message - (6 hours)
  • MEDDPPICC - (1 hour 30 minutes)
  • No Tissues for Issues + Product Tiering - (50 minutes)
  • Introduction to the Competiton - (50 minutes)
  • Alliances - (50 minutes)
  • Channel - (50 minutes)
  • Legal / Deal Desk - (40 minutes)
  • Professional Services - (50 minutes)
  • Field Security - (30 minutes)
  • Mock Calls - (4 hours)
• Complete 1 mock discovery call at the SQS Workshop with a PMM, Manager, or a more experienced SA or CSM
  • Articulate the Command of the Message Mantra
  • Articulate the 30 second GitLab elevator pitch (memorized)

For now, the same requirements apply for all customer-facing roles. As we transition all the coursework into EdCast, our new Learning Experience Platform (LXP), we may create more role-specific requirements for graduation. Upon completion of SQS, the final grade report will be provided to the managers for review.