The Customer Success Skills Exchnage is a bi-weekly webinar focused on topics for the Customer Success Team.
To see what training is coming soon, view the Customer Success Skills Exchange Issue Board.
Q2 FY24 Sessions
Date | Topic | Speakers |
---|---|---|
2023-05-10 | GitLab and GCP Partnership Overview | Regnard Raquedan |
2023-04-05 | GitLab Dedicated | Andrew Thomas and John Feeney |
2023-06-07 | DAST Best Practices | Mirko Brandner |
2023-06-21 | How to sell Remote Development | Eric Schurter |
2023-07-05 | Google Suite Best Practices | Lars Blockken |
2023-07-19 | ModelOps Update | Taylor McCaslin |
Date | Topic and Recording |
---|---|
2023-07-05 | Google Suite Best Practices |
2023-06-21 | How to sell Remote Development |
2023-06-07 | DAST Best Practices |
2023-05-10 | GitLab and GCP Partnership Overview |
2023-04-05 | GitLab Dedicated |
Date | Topic and Recording |
---|---|
2023-04-19 | Indicators for Scaling GitLab |
2023-04-05 | Education Services AMA |
2023-03-21 | Value Pillar Messaging |
2022-12-07 | GitOps Overview and Demo - Session 2 |
2022-12-06 | GitOps Overview and Demo - Session 1* |
2022-11-30 | Buyer Persona AMA |
2022-10-19 | Turning Customers into Contributors |
2022-10-11 | DORA |
2022-07-27 | ModelOps Technical Session |
2022-06-15 | GitLab 15 |
2022-06-01 | How to use ‘GitLab Kubernetes Agent Working Examples for Training and Demos’ |
Older videos can be watched on CS Skills Exchange Youtube playlist
Note: To watch private videos on GitLab Unfiltered, watch this 2-minute video and take a look at the handbok page on watching private videos.
To get a calendar invite to the weekly CS Skills Exchange, make sure you are added to the sales-cs email group
You can fill out an access request to request access to the email group. These groups are invited to the meeting so that each individual person does not need an invite.
There are a few places to see previous CS Skills Exchange Sessions:
status:plan
column.Moderator: <name>
to the issue description.
Moderator: <name>
to the issue description.status:scheduled
column.For more information about Recording and Public/ Private YouTube videos, check out the Sales Enablement Sessions page.
As the moderator for the CS Skills Exchnage, you are responsible for identifying topics, speakers, and dates for the quarter.
Prior to Webinar
During the Webinar
The moderator for each webinar should serve as the host of the call and overall wingperson for the presenter. The moderator monitors chat to raise questions to the presenter and searches for links that are mentioned on the call to make sure they get linked in the handbook page for the training.
After the Webinar
Sample Announcement:
If you missed yesterday's CS Skills Exchange session with
discussing < Summary of session>, the recording is now live on YouTube!
You can find links to all previously recorded sessions on the handbook page and see the team Q&A in the session notes document.