To get a calendar invite to the weekly CS Skills Exchange, make sure you are added to the sales-cs email group
You can fill out an access request to request access to the email group. These groups are invited to the meeting so that each individual person does not need an invite.
The Sales and Customer Enablement Team discusses upcoming trainings in regular meetings with CS leadership and the GitLab Product Marketing Management (PMM) team
Sessions are selected from the backlog, or a new issue is created, and moved to the status:plan column.
Assign the issue to the speaker and add Moderator: <name> to the issue description.
The speaker will then research and generate the conent for the training.
Once the speaker is ready, a moderator and date should be chosen for the training.
Assign the moderator (in addition to the speaker) to the issue and add Moderator: <name> to the issue description.
Add a due date to the issue.
Move the issue to the status:scheduled column.
Manually drag the issue to order issues in the column by date.
Recording
For more information about Recording and Public/ Private YouTube videos, check out the Sales Enablement Sessions page.
Speaker Responsibiltiies
Come prepared at least 2 mins before session is scheduled to begin to make sure you are ready to begin on time.
Send your slides to the Customer Success Enablement Program Manager
Include any links to any other pages you need to reference on this page so you can present from training page.
Moderator Responsibilities
The moderator should serve as the host of the call and overall wingperson for the presenter. The moderator monitors chat to raise questions to the presenter and searches for links that are mentioned on the call to make sure they get linked in the handbook page for the training.
Log in to zoom 5 minutes ahead of time
The video should not be recording, but pause if this is the case
Promptly welcome everyone to the call and remind them that the presentation will be public/private. Specifically mention how to talk about sensitive info on every intro. Be sure to start the meeting as close to the start time as possible.
Hello and welcome to today's cs skills exchange session. As a reminder we'll be posting this session to YouTube. Please remember to not share any private info such as the names of non-referenceable customers.
Record the call to your local computer.
For today's GitLab CS Skills Exchange training we are pleased to have <speaker name> talk to us about <topic>. With that, I'd like to pass it over to <speaker name>
Monitor the time. If the presentation goes longer than 20 minutes, interrupt to remind the speaker that we are at 20 minutes and we want to leave time for Q&A.
