One of Field Security's critical missions is to improve internal and external awareness of GitLab's security practices and the security of our platform. As we continue to iterate and grow, we must improve our ability to engage and impact prospects and customers in a meaningful way.
The Sales organisation is a central part of this initiative. They have the critical role of selling GitLab and being trusted advisors to customers and prospects alike. From a security perspective, this role is critical from two angles:
The goal of the security sales enablement program is to focus on fulfilling these objectives using the approach detailed in the next sections.
Help the Sales stakeholders proactively engage with customers/prospects about security
Reduce the administrative burden linked to customer security review processes
Strengthen the understanding of the customer assurance activities and Field Security work
Guide Sales in positioning our security documentation and resources to shorten the cycle
Know where to go and who to reach out for questions, support and escalations
Our objective is to build the next generation of GitLab's Field Security program. Part of enhancing this program is establishing a Security Sales Training and Enablement program. We want to spearhead the following initiatives: