Sometimes customers ask that a colleague be given the ability to manage a subscription. This can be accomplished provided they also have a CustomersDot account.
Prior to following the below steps, ensure the requester should have access to the subscription.
ownerpermissions in the group associated with the subscription, they are eligible for subscription management.
Contact Change Workflow
Before we change/add subscription management contact, we need one of the following:
Once, we got one of the above, we can proceed to change/add subscription management contact by:
Salesforce Account IDfrom the existing account to the new account and select