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Troubleshooting license purchase errors

Customers may report encountering the following error message when purchassing additional seats for their licensed GitLab Self-Managed instance:

The Charge is not allowed to be updated on MM/DD/YYYY

This is caused by a customer renewing their license more than once so the newest license starts at a future date more than a year into the future and then refunding the future dated license. The future dating in the system causes problems with the present such as being able to add additional seats.


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