The companywide People Group process should be followed For Managers: Requesting a Promotion or Compensation Change. The steps below are an addendum for notification and review for Support Engineering managers taking into account the Customer Support Department's organisational structure and is not meant as a replacement for any steps in the companywide people group process.
#support-team-chatchannel for Support Team visibility.
On the day of transfer, there are a lot of tasks that need to be done. To simplify the process, we recommend using the Support Member Transfer issue template to generate an issue in the Support Ops Project issue tracker. This will guide you through the process.