Support Operations Documentation
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Handbook
Support Team Handbook
Support Operations Team
Support Operations Documentation
Maintained by
:
S
@gitlab-com/support
@gitlab-com/support
FAQs
Zendesk Global FAQs
Zendesk US Federal FAQs
General
Allow and Block Lists
System Criticality
Ticket Statuses
Zapier
Zendesk Instances
GitLab.com
1-1 Issue Generator
Account Deletion Weekly Reports
Using the sync repos
gl-support-bot tokens
Other Software
Pagerduty
Zendesk Global
Routing
Zendesk Global Apps
Zendesk Global Automations
Zendesk Global Forms
Zendesk Global Macros
Zendesk Global Organizations
Zendesk Global SLA Policies
Zendesk Global SSAT
Zendesk Global Sandbox
Zendesk Global Schedules
Zendesk Global Sync Mechanisms
Zendesk Global Tags
Zendesk Global Theme
Zendesk Global Ticket Fields
Zendesk Global Ticket Settings
Zendesk Global Triggers
Zendesk Global Users
Zendesk Global Views
Zendesk US Federal
Apps
Zendesk US Federal Automations
Zendesk US Federal Forms
Zendesk US Federal Macros
Zendesk US Federal Organizations
Zendesk US Federal SLA Policies
Zendesk US Federal SSAT
Zendesk US Federal Sandbox
Zendesk US Federal Schedules
Zendesk US Federal Sync Mechanisms
Zendesk US Federal Tags
Zendesk US Federal Theme
Zendesk US Federal Ticket Settings
Zendesk US Federal Triggers
Zendesk US Federal Users
Zendesk US Federal Views
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