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Theme

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  5. Support Operations Documentation
  6. Theme

Overview

A Zendesk theme is what is used in Zendesk Guide to build the support portal for the Zendesk instance.

Our current theme

Currently, we use a custom Zendesk theme for our support portal. The theme is built using the Mink theme as a base. From there, we have customized it to specifications from both the UI/UX team and the Support team.

You can locate our current theme via the zendesk-theme project.

NOTE: Currently, all changes made in the above project have to be manually applied in the Zendesk instance itself.

Filing issues

Due to the restricted access of the Ops instance, please file all issues pertaining to Zendesk US Federal triggers via the Other template in the zendesk-us-federal project.

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