A Zendesk theme is what is used in Zendesk Guide to build the support portal
for the Zendesk instance.
Our current theme
Currently, we use a custom Zendesk theme for our
support portal. The theme is built using
the Mink theme as a base. From there,
we have customized it to specifications from both the UI/UX team and the Support
team.
NOTE: Currently, all changes made in the above project have to be manually
applied in the Zendesk instance itself.
Filing issues
Due to the restricted access of the Ops instance, please file all issues
pertaining to Zendesk US Federal triggers via the
Other template
in the
zendesk-us-federal project.
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