As per the statement of support, dormant namespaces can be released when they meet the appropriate criteria.
NOTE: When applying any of the macros ensure to replace the placeholder “REQUESTEDNAME” with the namespace requested.
If the namespace owner makes a response (don’t remove my namespace) follow these steps:
If after one week and there has been no response, apply the Account::Dormant Namespace::Contact Namespace Owner macro a second time and mark the ticket as On-hold.
After two weeks, the ticket will be automatically marked as open and an email sent to the assigned agent.
If the namespace owner makes no response, follow the Request successful steps.
If the request is successful, follow these steps:
In admin, rename the owner's namespace: