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Subpoenas and other requests for information


From time to time we may receive subpoenas or other legal requests for information about GitLab users, their data or activity. This workflow clarifies how to handle these requests and subsequent workflow related to delivering information if our counsel and CISO approve.


If a subpoena or other legal request not covered by another workflow (e.g. DMCA or GDPR)

  1. CC
  2. Respond to the ticket:
Your request has been received and forwarded to our legal department ( who will review this request.

Please direct any follow-up or additional queries of this nature directly to the legal team by using the email address

This ticket will be marked as "Solved"
  1. Mark the ticket as "Solved"

Incoming Information Request

In response to a subpoena, someone from legal may create an Information Request.

Processing the request