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- Support Team Handbook
- Support Workflows
- Sidekiq support
With our subscription to Sidekiq, GitLab is in principle entitled to one support request per quarter.
To get assistance with issues relating to Sidekiq:
- file issues on https://github.com/mperham/sidekiq if you're seeing behavior that looks like a Sidekiq bug,
- link to that from our GitLab.com issue, and
- email support [at] contribsys.com with a link to the Sidekiq issue.
Of course don't abuse the support email for configuration questions.