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Zendesk Support Instances

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Zendesk Support Instances

For more information on Zendesk instances, please see Zendesk Instances.

Emergency Requests for Zendesk US Federal

Our US Federal Customers will be provided with an email address they can email to in case of emergency. The emergency email triggers an emergency page that our engineers will respond to within the time outlined in our Support Page.

Working Tickets in Zendesk US Federal

Please see Working with federal tickets for information about working tickets on this instance.

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