GitLab offers Supplementary Medical Insurance through SingLife with AVIVA Health Insurance which covers 100% of team member and eligible dependents (spouse & kids) contributions of premiums.
The Medical Plan Coverage includes
For a summary of the Medical plan details please refer to slides 8 - 26 of the Singapore Benefits Deck.
Please also view the Singapore Benefits Aug 2022 Webinar for addtional information
Team Members can submit claims through the SingLife ClaimsConnect app. See instructions on how to use the app and submit claims. For more details, please refer to slides 34-37 of the Singapore Benefits Deck
For assistance with the ClaimsConnect App, AvivaOnline IT Helpdesk Contact Information:
1800 827 9955 or 6827 9955
(65) 6827 7700
Aviva Asia Pte Ltd, 4 Shenton Way #01-01 SGX Centre 2, Singapore 068807
For Claims assistance, please contact Willis Tower Watson
Effective 1 Aug 2022, a Letter of Guarantee (LOG) will be available for team members.
The LOG will be on a pre-certified process via 24/7 SingLife PriorityCare Hotline at 1800 8800 880. Members can reach out for pre scheduled and emergency admission/surgery in Singapore.
For pre-scheduled admission/surgery, please do request for LOG at least 3-5 days ahead of the admission date/surgery. Please see the LOG FAQ and slides 38-39 of the Singapore Benefits Deck for more information.
Willis Tower Watson (WTW) is the broker for GitLab's group benefit plans and can assist members with any benefit questions or claims issues.
For any claims issues or benefits queries, please reach out to the WTW team at
For escalations, please reach out to our dedicated account manager, Melissa Choo
New Team Members will be prompted to fill out a Singapore Benefits Onboarding Form during onboarding.
Once completed, the Total Rewards team will receive the form and will work with our broker, Willis Tower Watson, to enroll team members into the group plans.
Team Members will receive underwriting forms from Aviva within the first month from their hire date.
Team Members who experience a qualified status change can update their information by sending an email to the Total Rewards Team at email@example.com
When adding a new dependent to the plan, please include the following information in your request to Global Upside:
GitLab does not plan to offer a supplementary private pension benefit at this time as Singapore has their Pension system called as Central Provident Fund
GitLab offers company paid Group Term Life through SingLife with AVIVA. Coverage is sum insured $500,000 SGD per member.
Underwriting: Members are automatically coverd up to the Free Cover Limit of $150,000 SGD. In order to recieve the full coverage of $500,000 SGD, team members must complete medical underwriting requirements. Underwriting forms will be sent directly to the team member from Aviva during enrollment.
For more details on the coverage of the Life Insurance plan, please refer to slides 27-29 of the Singapore Benefits Deck Please also view the Singapore Benefits Aug 2022 Webinar for addtional information
As of 1 Aug 2022, the Group Personal Accident plans will be covered by Zurich. Coverage is sum insured $500,000 SGD per member. Under the Zurich Personal Accident coverage, team members will also recieve extended benefits including ambulance cost coverage, emergency travel expenses, trauma counseling, and more.
For more information on the Group Personal Accident insurance plan, please refer to slides 30-33, of the Singapore Benefits Deck and the Group Personal Accident Insurance Policy. Please also view the Singapore Benefits Aug 2022 Webinar for addtional information
Team members who have been continuously employed by GitLab for at least 3 months immediately before the birth of their child may be entitled to either 16 weeks of government-paid maternity leave in accordance with the Child Development Co-Savings Act or 12 weeks of maternity leave in accordance with the Employment Act. Eligibility can be determined by visiting the Ministry of Manpower website.
Government-paid maternity leave entitlement
Parental Leaveoption in PTO by Deel at least 30 days before leave starts.
Applying for government paid maternity leave
Maternity Leave entitlements under the Employment Act
To initiate leave:
Team members who have been continuously employed by GitLab for at least 3 months immediately before their child's due date may be entitled to 2 weeks of government-paid paternity leave. Please visit the Ministry of Manpower website for more information on eligibility.
Applying for Government-Paid Paternity Leave
firstname.lastname@example.org soon as possible.