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Customer Use-Cases

Customer Use Cases: A customer use case is:

Specific Use Cases

Non-Use Cases:

Specific Examples

  1. Using JIRA with GitLab EE
    • A company in the healthcare space had been using EE for about a year now, and the number one reason they decided they could make the move to GitLab EE was because it works well with JIRA. They had been using JIRA for years, so any interruption to this workflow would not be easy for them. Because GitLab works well with JIRA, they were able to move over quickly and found features like referencing JIRA issues in GitLab merge requests, issues, and commits, as well as the ability to close JIRA issues with GitLab commits to be easy for them.
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  2. Using Jenkins with GitLab EE, then trying GitLab Integrated CI
    • Like the case above, another company had been using Jenkins as their CI tool for a long time. As they were evaluating GitLab and found we had a Jenkins CI integration, this allowed them to make the move to GitLab EE without disrupting what their team was already use to. Being able to display merge request status for builds on Jenkins CI within GitLab was the number one reason they decided to make the move to EE. They also became aware of GitLab's recently implemented Integrated CI, which their users have started to test and are finding it may be a solution that ends up working better for them.
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  3. Moving from CE to EE
    • A long time CE user decided to move their company to EE as they grew from 10 users to 120 in 2 years. Their needs changed, so features like LDAP Group Sync that allowed the Admin. to manage group's and their permission levels easier, were essential. Another key feature in EE that they now needed was Git Hooks. They wanted to prevent git tag removal from their users, so implementing a Git Hook allowed them to now do this. On top of these features, they were happy to discover how easy it was to upgrade to EE from CE simply by using the Omnibus package.
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  4. Using High Availability with GitLab
    • A current Standard Subscriber decided they wanted to move from having a single instance on GitLab EE, to having an HA setup. GitLab offered them multiple HA solutions, and after speaking with our Support Engineer's, they decided that using two machines with one being a single slave server was their best option. What was important to them was each machine had all of their GitLab repositories, configuration, and the database. With the slave server being a copy of the master, they used DRBD to ensure their data from the master is being replicated to the slave server in a timely manner. This of course made everyone feel better :)
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  5. Access to your server and security
    • A customer in the banking industry had security as their number one concern. An on-premises solution like GitLab EE is exactly what they needed as it allowed them to have access to their own server, view log files, and they could also install additional software like intrusion detection. Since GitLab EE also comes with Audit Events, they could have a history and view changes made within the GitLab server which was of extreme importance to them.
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  6. Importing repos and files from GitHub
    • A startup was using GitHub for their source control needs. They wanted to leverage GitLab to streamline their DevOps processes. As a startup, it was important that they not lose any time or metadata to the transition process. Using the GitHub importer tool, they were able to transfer all of their data to GitLab without any impact to timeline or productivity.
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  7. Migrating from SVN to Git
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  8. Protected Branches
    • The customer had been using Bitbucket and was not able to limit developer permissions to specific branches and repositories. They had an ongoing problem with developers accidentally pushing branches to the wrong project or without proper code review. They decided to switch to GitLab because we offer protected branches with more of a fine grained level of permissions at the Master level.
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