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- Engineering Roles
- Product Designer
At GitLab, Product Designers collaborate closely with Product Managers, Engineers, UX Research, and other Product Designers to create a productive, minimal, and human experience. Product Designers report to a UX Manager.
- Help to define and improve the interface and experience of GitLab.
- Design features that fit within the larger experience and flows.
- Create deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas.
- Work with Product Managers and Engineers to iterate on and refine the existing experience.
- Involve UX Researchers when needed, and help them define research initiatives (usability tests, surveys, interviews, etc.).
- Stay informed and share the latest on UI/UX techniques, tools, and patterns.
- Understand responsive design and best practices.
- Have knowledge and understanding of design systems theory and practice.
- Have a general knowledge of Git flow (feature branching, etc.), merge/pull requests, pipelines, and code testing.
- Deeply understand the technology and features of the stage group to which you are assigned.
- Actively evaluate and incorporate feedback from UX Research, and conduct evaluative research with guidance from the UX Research Team and/or Senior Product Designers.
- Help create strategic deliverables like journey maps, storyboards, competitive analyses, and personas.
- Create well-designed tactical deliverables, like wireframes and prototypes, to communicate your ideas.
- Proactively identify both small and large usability issues within your stage group.
- Participate in Design Reviews, giving and receiving feedback in an appropriate way.
- Actively contribute to the Pajamas Design System.
- Break down designs to fit within the monthly release cadence, engage your team to review designs early and often, and productively iterate across milestones. Prioritize your tasks, even when deadlines seem overwhelming, and ask for help, as needed.
- Participate in and help drive product discovery to generate ideas for features and improvements.
- Take part in the monthly release process by reviewing and approving UX implementations.
Senior Product Designer
Everything in the Product Designer role, plus:
- Have working knowledge of the end-to-end GitLab product.
- Proactively identify strategic UX needs within your stage group, and engage other Product Designers within your stage group to help you create deliverables like journey maps, storyboards, competitive analyses, and personas.
- Proactively identify both small and large usability issues within your stage group, and help influence your Product Manager to prioritize them.
- Proactively identify user research needs, and conduct evaluative research with guidance from the UX Research team.
- Broadly communicate the results of UX activities within your stage group to the UX department, cross-functional partners within your stage group, and other interested GitLab team-members using clear language that simplifies complexity.
- Mentor other members of the UX department, both inside and outside of your stage group.
- Engage in social media efforts, including writing blog articles, giving talks, and responding on Twitter, as appropriate.
- Interview potential UX candidates.
Staff Product Designer
Everything in the Senior Product Designer role, plus:
- Drive cross-stage collaboration by helping designers to identify dependencies and areas for cross-department work.
- Actively contribute handbook changes that help the organization evolve the culture and best practices.
- Understand the nuances and considerations between problem and solution validation, and mentor other designers on how they plan research.
- Drive innovation across the organization by driving the adoption of processes and tools.
- Mentor other designers in deciding which deliverables and approach are most valuable at each stage of validation, and create those artifacts with them. (e.g., personas at the problem stage, storyboards at the solution stage).
- Push forward the craft of product design in regards to our standards and approaches to design at GitLab in an all-remote context (fostering a design studio atmosphere within GitLab).
- Exert significant influence on the overall objectives and long-range goals of your section by actively contributing to the Vision pages with Product and Engineering.
- Set an example for how to effectively communicate across stages by frequently participating in asynchronous collaboration in issues and merge requests.
- Teach and socialize decision-making frameworks to the GitLab community so that designers can solve problems more efficiently on their own.
- Interview potential UX candidates.
- Understand UX debt and make recommendations for its resolution.
- Take part in the monthly release process by breaking down the designs to fit release cadence, and reviewing and approving merge requests submitted by developers.
- Create tactical and strategic deliverables for your product area (for example: wireframes, competitive analyses, prototypes, journey maps, storyboards, personas, etc.).
- Lead UX efforts to bring visual refinement to the GitLab product.
- Partner with Product Designers and Researchers to conduct user testing, incorporate feedback, and share findings and recommendations.
- Create deliverables (lo-fi wireframes, hi-fi mockups, prototypes, etc.) to communicate ideas, as needed.
- Refine and extend the existing custom icon library, and create illustrations for things like null states, error pages, and supplemental illustrations on design.gitlab.com.
- Work with developers to iterate on and refine the UI experience. Implement designs in HTML/CSS, as needed.
- Stay informed of the latest UI/UX techniques, tools, and patterns in enterprise tool design.
- Review new designs created by Product Designers to help ensure consistency throughout the system.
- Create and maintain documentation for the Pajamas Design System.
Tools used by the UX department are flexible depending on the needs of the work. Please see the Product Designer Onboarding page for more details.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his/their job title on our team page.
- Selected candidates will be invited to schedule a 30 minute screening call with one our Global Recruiters. In this call we will discuss your experience, understand what you are looking for in a Product Design role, talk about your work and approach to product design, discuss your compensation expectations, reasons why you want to join GitLab and answer any questions you have.
- Next, if a candidate successfully passes the screening call, candidates will be invited to schedule a 45 minute first interview with a Product Designer. In this interview, we will want you to talk through a case study in your portfolio so that we can find out about your process and understand your approach to design, your philosophy on design, and understand what you're looking for generally in a Product Designer position. This interview will also cover the more technical elements of design, so be prepared to talk about the tools and skills you use as a Designer.
- If you successfully pass the previous stage, candidates will then be invited to schedule a 1-hour interview with a UX Manager. In this interview, we will be looking for you to give some real insight into a problem you were solving as part of a project you've worked on. Ideally this case study will be from a project with similar challenges, goals, or context to the type of work you'll find in the stage group you're interviewing for. We'll look to understand the size and structure of the team you were a part of, the goals of the project, your low-fidelity design work, your high-fidelity design skills, how you approached research, how you synthesised research data to inform design decisions, what design standards and guidelines you worked within, and how you collaborated with a wider team.
- Candidates will be invited to schedule a third 50-minute interview with our UX Director if they successfully pass the previous interview. This interview will focus on assessing your research, strategy, and design skills. The interviewer will want to understand how you have incorporated research into your work and get a feel for your understanding of the fundamentals of research and UX methodology. Be prepared to answer questions around the soft skills Product Designers need, and be prepared to talk the interviewer through how you apply these skills in the real world.
- Finally, you will interview with a Product Manager who will focus on your ability to collaborate with Product teams and how your skills align with the needs of a specific stage group.
- Successful candidates will subsequently be made an offer via a video call or phone call.
Additional details about our process can be found on our hiring page.
Please note that if we are actively hiring for a position, you will see it
listed on our jobs page, where all of our current openings are
advertised. To apply, please click on the name of the role you are
interested in, which will take you to our applicant tracking system (ATS),
Avoid the confidence gap; you do not have to match all the listed
requirements exactly to apply. Our hiring process is described in more
detail in our hiring handbook.
GitLab Inc. is a company based on the GitLab open-source project. GitLab is
a community project to which over 1,000 people worldwide have contributed.
We are an active participant in this community, trying to serve its needs
and lead by example. We have one vision: everyone can
contribute to all digital content, and our mission is to change all creative
work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom,
efficiency, self-learning, frugality, collaboration, directness, kindness, diversity and inclusion,
boring solutions, and quirkiness. If these values match your personality,
work ethic, and personal goals, we encourage you to visit our
primer to learn more. Open source is our culture, our way of
life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
- Work with helpful, kind, motivated, and talented people.
- Work remote so you have no commute and are free to travel and move.
- Have flexible work hours so you are there for other people and free to plan
the day how you like.
- Everyone works remote, but you don't feel remote. We don't have a head
office, so you're not in a satellite office.
- Work on open source software so you can interact with a large community and
can show your work.
- Work on a product you use every day: we drink our own wine.
- Work on a product used by lots of people that care about what you do.
- As a company we contribute more than we take, most of our work is released
as the open source GitLab CE.
- Focused on results, not on long hours, so that you can have a life and
don't burn out.
- Open internal processes: know what you're getting in to and be assured
we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks
like? Check out our remote manifesto and guides.