Site Reliability Engineer

Site Reliability Engineers are responsible for the keeping all user-facing services (most notably GitLab.com) and many other GitLab production systems running smoothly 24/7/365. SREs are a blend of operations gearheads and software crafters that apply sound enginering principles, operational discipline and mature automation, specializing in systems, whether it be networking, the Linux kernel, or even a specific interest in scaling, algorithms, or distributed systems.

GitLab.com is a unique site and it brings unique challenges: it’s the biggest GitLab instance in existence; in fact, it’s one of the largest single-tenancy open-source SaaS sites on the internet. The experience of our team feeds back into other engineering groups within the company, as well as to GitLab customers running self-managed installations.

As a SRE you will:

You may be a fit to this role if you:

Projects you could work on:

Areas of expertise for Leveling

Leveling

Junior Site Reliability Engineer

Site Reliability Engineer

Senior Site Reliability Engineer

Are experienced production engineers who meet the following criteria

Staff Site Reliability Engineer

Senior Production SREs who meet the following criteria:

  1. Technical Skills
    • Identifies significant projects that result in substantial cost savings or revenue
    • Able to create innovative solutions that push GitLab's technical abilities ahead of the curve
  2. Leadership
    • Proposes and drives architectural changes that affects the whole company solve scaling and performance problems
    • Set the necessary goals and SLO (Service Level Objectives) that will guide the infrastructure team to build a better product
  3. Communication
    • Writes in-depth documentation that shares knowledge and radiates GitLab technical strengths
  4. Production, Scalability & Automation
    • Strives for automation either by coding it or by leading and influencing developers to build systems that are easy to run in production.
    • Measure the risk of introduced features to plan ahead and improve the infrastructure.
  5. Deep knowledge of GitLab and 2 other areas of expertise. Knowledge of each area of expertise enough to mentor and guide other team members in those areas.

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

Additional details about our process can be found on our hiring page.

Compensation

Annual Compensation
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Unfortunately GitLab is not hiring at your selected country at this time. Please read our hiring handbook for more details.

How did we calculate your compensation?

SF benchmark $180,000
x
(
0.7
x
(
max
(
0.2,
Rent Index --
+
Hot Market Adjustment --
)
/
1.26
)
+
0.30
)
x
Level 1.0
x
Experience 0.9 to 1.1
x
Contract Type --
x
Country Factor --
Find out how our calculator works. You are also eligible for stock options and other benefits.

Apply

Please note that if we are actively hiring for a position, you will see it listed on our jobs page, where all of our current openings are advertised. To apply, please click on the name of the role you are interested in, which will take you to our applicant tracking system (ATS), Greenhouse.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

  1. Work with helpful, kind, motivated, and talented people.
  2. Work remote so you have no commute and are free to travel and move.
  3. Have flexible work hours so you are there for other people and free to plan the day how you like.
  4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
  5. Work on open source software so you can interact with a large community and can show your work.
  6. Work on a product you use every day: we drink our own wine.
  7. Work on a product used by lots of people that care about what you do.
  8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
  9. Focused on results, not on long hours, so that you can have a life and don't burn out.
  10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.