The main goal of a Merge Request Coach is to help merge requests from the community get merged into GitLab.
Merge requests requiring attentionemail to follow-up on inactive MRs. Each coach should pick a few MRs to follow-up each week.
As a Merge Request Coach you will collaborate with people from the wider GitLab community and respond or close their merge requests per need.
With each merge request opened by a wider community member, it's important to note GitLab is not their main focus. They have contributed to GitLab out of kindness, and we should aim to give them the space they need to fulfill their merge request.
After a merge request from a wider community member has been submitted and you have provided feedback, allow a period of up to two weeks for the community member to continue their work before following up with the community member through a comment in the merge request.
Sometimes community contributions become stale or obsolete and changes become no longer relevant or applicable. If the changes are no longer needed, it's fine to close the merge request whether the author is responsive or not. If there’s an open discussion or questions for the author, allow some time for them to get back to the discussion before closing the merge request.
In all cases, always provide some context on why the merge request is being closed as this can lead to fewer questions later on and create a point for future reference which would be useful for team members and community contributors.
Last but not least, if there's an opportunity to provide any help or pointers for future contributions try to do that. This could be pointing to code review guidelines, documentation on how to contribute, or getting help while contributing to GitLab.
More information on the Merge Request Coach role is available in the handbook.
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