The Billing Operations Team at Gitlab form part of the Revenue Accounting Group and are responsible for the Global Billing Operations within the order to cash process.
The Billing Operations Associate reports to the Manager, Billing or above.
The Billing Operations Associate is a grade 5
The Billing Operations Analyst reports to the Manager, Billing or above.
The Billing Operations Analyst is a grade 6
The Senior Billing Operations Analyst reports to the Manager, Billing or above.
The Senior Billing Operations Analyst is a grade 7.
The Lead Billing Operations Analyst is a grade 7.
The Manager, Billing Reports to the Sr. Manager, Billing or above.
The Manager, Billing is a grade 8.
The Senior Manager, Billing Reports into the Director, Billing & Collections.
The Senior Manager, Billing is a grade 9.
The Director, Billing & Collections reports to the Senior Director, Billing & Collections or above.
The Director, Billing and Collections is a grade 10.
The Senior Director, Billing & Collections position provides the strategic vision for billing & collections at GitLab. The Director is responsible for the performance and effectiveness of each department. Responsibilities include, but are not limited to; managing the daily work-flow of the department, monitoring processes and performance to identify trending issues and develop training solutions or procedures to address these issues, and will lead a Billing/Collections management teams to ensure key performance goals are attained and exceeded.
The Director, Billing & Collections reports to the VP, Revenue Accouting.
The Director, Billing and Collections is a grade 11.
The next step in the Billing & Collections job family is to move to the Revenue Accounting job family.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page
As always, the interviews and screening call will be conducted via a video call. See more details about our interview process here.
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