At GitLab, the IT Infrastructure team is responsible for Site Reliability Engineering for our tech stack applications and cloud infrastructure that supports corporate initiatives across many of our departments. In addition to traditional AWS and GCP administration, we also provide escalation engineering support for departments that manage their respective SaaS tech stack applications (vendor hosted). Another of our functions is to provide DevOps Engineering for several internally built applications that power our business operations and automation.
The IT team collaborates closely with the Engineering Infrastructure Reliability team that is responsible for our GitLab.com SaaS platform (our product infrastructure). The IT, Engineering, and Infrastructure Security teams collaborate to architect, implement, and manage our AWS and GCP infrastructure policies and collectively manage all related services.
The IT Site Reliability Engineer is a grade 6.
The IT Site Reliability Engineers share the same responsibilities outlined above.
The IT Site Reliability Engineer is a grade 7.
The Senior IT Site Reliability Engineer has all the same responsibilities as the ones outlined above plus the following:
The Senior IT Site Reliability Engineer has all the same responsibilities as the intermediate position plus the following:
The next step in the IT Site Reliability Engineer job family is to move to the IT Manager job family.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
Additional details about our process can be found on our hiring page.
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