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- Director of Community Relations
At other companies the role would likely be called director of Developer Relations (DevRel). Since developers are also our users we call it Community Relations. And instead of giving talks and writing blogs ourselves our team focusses on enabling our community members.
As the Director of Community Relations, you will be responsible for managing and building a team and stellar strategy focused on supporting evangelists, committers, students, and open source projects.
- Grow the number of evangelists that regularly give talks, write blog posts, and organize meetups about GitLab and concurrent DevOps.
- Increase the number of committers that regularly contribute code to GitLab by making it easier and providing encouragement.
- Grow the number of students using GitLab through a program for educational institutions.
- Expand the number of active open source projects either self-hosting GitLab or using GitLab.com.
- Ensure every time GitLab or something relevant to GitLab is discussed on social media there is a timely and thoughtful response.
- Help our team create widely read content focussed on users of GitLab for our blog and YouTube channel.
- Build a great team by hiring, training and continually inspiring an outstanding global outreach team to grow the GitLab community. With your input, expertise and professional network, your team will likely consist of the following roles to be hired:
- Evangelist program manager
- Committer program manager (already hired)
- Student program manager
- Open source program manager
- Community advocates (to respond on social media, we already have three people in that role today)
- User content writer
- You are obsessed with making developers happy. You were a full-time developer in a previous life (or you’ve been through bootcamps and know how to program and code with the best of ‘em!), but you prefer to work with the developer community to improve experience and support through education.
- You have directly managed a team before, perhaps as a manager, senior manager or director. You have built a team before and can’t wait to do it again!
- You have 5+ years of experience leading developer relations or community advocacy programs, preferably open source in nature.
- You are analytical and data driven in your approach to building and nurturing communities.
- You know how to run a marketing pipeline and can articulate how to use automation for the evangelist, committer, and student funnel.
- You are creative. You’ve made people happy with your quirky campaigns.
- You work with the team to help our community members deliver a great keynotes and write great blog posts.
- You have experience facilitating sensitive and complex community situations with humility, empathy, judgment, tact, and humor.
- Bonus points for media training and experience in communicating with journalists, bloggers and other media on a range of technical topics.
- Major bonus points for having an existing network from a diverse set of communities and social media platforms.
- Excellent spoken and written English.
- Last but not least, and actually most importantly - you share our values, and work in accordance with those values.
Please note that if we are actively hiring for a position, you will see it listed on our jobs page, where all of our current openings are advertised. To apply, please click on the name of the role you are interested in, which will take you to our applicant tracking system (ATS), Greenhouse.
Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
- Work with helpful, kind, motivated, and talented people.
- Work remote so you have no commute and are free to travel and move.
- Have flexible work hours so you are there for other people and free to plan the day how you like.
- Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
- Work on open source software so you can interact with a large community and can show your work.
- Work on a product you use every day: we drink our own wine.
- Work on a product used by lots of people that care about what you do.
- As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
- Focused on results, not on long hours, so that you can have a life and don't burn out.
- Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.