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Marketing Operations Associate

You understand that setting a foundation for healthy growth in a fast-paced company is effective marketing operations. Your job is to support the Marketing Operations team in meeting our goals of evaluating/selecting/customizing technology to enable effective marketing at GitLab, ensuring high data quality and helping colleagues access that data to enable smarter decisions, and assisting in marketing analysis/planning/strategy. This is an entry level position for Marketing Operations.

Responsibilities

Marketing technology

  • Learning tools that marketing has in place to act as backup on various systems as needed
  • Providing oversight on GitLab issue boards - building weekly standup issues, creating biweekly milestone issues to ensure handbook updates are completed, documenting minutes from meetings, and ensuring labels exist on all Marketing issues

    Marketing data stewardship

  • Assisting with data cleanliness in the various systems, merging like records, researching causes of bugs in order to correct processes
  • Cleansing, enriching and uploading prospect lists from various events
  • Building smart lists in Marketo to aid in geographic and account based marketing efforts

    Marketing analysis

  • Providing support to team with ad hoc analysis and/ or the underlying data as needed

Requirements

  • Strong spoken and written English.
  • Experience in sales and/or marketing teams of B2B software, Open Source software, and the developer tools space is preferred.
  • Experience with marketing automation software a plus.
  • Experience with Salesforce CRM software helpful.
  • Familiarity with Git and repositories useful.
  • Proficiency in MS Excel / Google Sheets.
  • You are team-centric.
  • You’re a self starter, willing to read and watch in order to learn. (Be ready to learn how to use GitLab and Git!)
  • You share our values, and work in accordance with those values.
  • Leadership at GitLab
  • Ability to use GitLab

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.”

  • Qualified candidates will be invited to schedule a 15 minute screening call with one of our Global Recruiters.
  • A 30 minute interview with future co-worker/s (Marketing Operations Manager)
  • A 30 minute interview with future manager (Director, Marketing Operations)
  • A 20 minute interview with future marketing partner/s (Field Marketing or Content Marketing)
  • Successful candidates will subsequently be made an offer via email

Additional details about our process can be found on our hiring page.

Marketing Handbook

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

  1. Work with helpful, kind, motivated, and talented people.
  2. Work remote so you have no commute and are free to travel and move.
  3. Have flexible work hours so you are there for other people and free to plan the day how you like.
  4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
  5. Work on open source software so you can interact with a large community and can show your work.
  6. Work on a product you use every day: we drink our own wine.
  7. Work on a product used by lots of people that care about what you do.
  8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
  9. Focused on results, not on long hours, so that you can have a life and don't burn out.
  10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our [remote manifesto and guides](/company/culture/all-remote/).