Product Analysts at GitLab are curious, highly strategic, and focused on making GitLab better through trusted data insights. Working with product teams, they look at customer behaviors across the customer journey and help make improvements to the customer experience and business outcomes.
As a member of the Product Data Insights team, the successful candidate will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling.
We work in a very unique way at GitLab, where flexibility and independence meet a high paced, pragmatic way of working. And everything we do is in the open.
We recommend looking at our about page and at the Product Data Insights handbook to get started.
Work completed per two-week iteration (Total Issue Velocity)
Read more about levels at GitLab.
The Product Analyst position is a grade 6.
Collaborate with product teams
Navigate GitLab data environment and community
Demonstrate GitLab values on a daily basis
Product Analysts are expected to meet the base requirements outlined above.
Senior Product Analysts are expected to be product data subject matter experts and are viewed as such within the Product and Data communities at GitLab. They are expected to prioritize and manage their work with minimal guidance.
The Senior Product Analyst role is a grade 7.
Senior Product Analysts are leaders at GitLab. In addition to the expectations for Product Analysts, Senior Product Analysts are expected to:
Bring subject matter expertise to the product teams
Contribute to the data community
Senior Product Analysts are expected to meet the base requirements, with the experience requirements adjusted to:
The Staff Product Analyst role extends the Senior Product Analyst role expectations.
The Staff Product Analyst role is a grade 8.
Lead by example
Elevate product data at GitLab
Staff Product Analysts are expected to meet the Senior Product Analyst requirements, with the experience requirements adjusted to:
The Manager, Product Data Insights role extends the Senior Product Analyst role expectations.
The Manager, Product Data Insights role is a grade 8.
Manage a small team of ICs (individual contributors)
Be a leader in the GitLab data community
Be an individual contributor
Manager, Product Data Insights are expected to meet the Senior Product Analyst requirements, with the experience requirements adjusted to:
The Senior Manager, Product Data Insights role extends the Manager, Product Data Insights role expectations.
The Senior Manager, Product Data Insights role is a grade 9.
Lead a team of ICs and Managers
Be a leader in the GitLab data community
Be an individual contributor
Senior Manager, Product Data Insights are expected to meet the Staff Product Analyst requirements, with the experience requirements adjusted to:
Product Data Insights Leadership is responsible for building the capacity and capability of their team and the groups they support to achieve:
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 Reasons to Work for GitLab:
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.