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- Product Roles
- Technical Writing Manager
- Managing the Technical Writing team.
- Maintain a single source of truth across our sites, documentation and tutorials.
- Deliver input on promotions, function changes, demotions and firings in consultation with the CEO, and VP of Product
- Manage documentation improvement efforts.
- Create practices that encourage keeping documentation up to date and easily discoverable.
- Make sure by the time of release all documentation, guides, and related content were shipped.
- It is not the responsibility of the Technical Writing team to write the first
documentation draft for new or updated features.
- Create tutorials on a workflow designed around GitLab's defining features.
- Work with the Sales and Marketing team leads to make sure the website product content is comprehensive and up to date.
- Create a self-managing framework for the Community Writers program.
- Grow the Remote Only and Conversational Development websites.
- Reorganize documentation around topics, grouping related content into topic
portals with a topic index page to overview the included content, taking
readers on journey from getting started as a beginner to advanced administration.
- Create marketing website pages comparing GitLab features vs popular competing products.
- Separate documentation rendering from the rails app. Either update GitLab's
/help to point to
docs.gitlab.com or local build of the static site documentation.
- Work with the VP of Product to empower PMs and Engineers to write the first
draft of documentation for new or updated features. Use the release blog
post as a changelog checklist to ensure everything is documented.
- Experience in setting up online documentation, this is a hard requirement for this role.
- Previous experience in using Git, this is a hard requirement for this role.
- Proven experience in managing, mentoring, and training teams of technical writers
- Experience working on production-level documentation
- Self-motivated and strong organizational skills
- Strong written and spoken communication skills
- Familiarity with Static Site Generators, HTML, CSS
- Familiarity with Continuous Integration, Containers, Kubernetes and Project Management software a plus
- Be able to work with the rest of the community
- You share our values, and work in accordance with those values
- Leadership at GitLab
Please note that if we are actively hiring for a position, you will see it
listed on our jobs page, where all of our current openings are
advertised. To apply, please click on the name of the role you are
interested in, which will take you to our applicant tracking system (ATS),
Avoid the confidence gap; you do not have to match all the listed
requirements exactly to apply. Our hiring process is described in more
detail in our hiring handbook.
GitLab Inc. is a company based on the GitLab open-source project. GitLab is
a community project to which over 1,000 people worldwide have contributed.
We are an active participant in this community, trying to serve its needs
and lead by example. We have one vision: everyone can
contribute to all digital content, and our mission is to change all creative
work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom,
efficiency, frugality, collaboration, directness, kindness, diversity and inclusion,
boring solutions, and quirkiness. If these values match your personality,
work ethic, and personal goals, we encourage you to visit our
primer to learn more. Open source is our culture, our way of
life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
- Work with helpful, kind, motivated, and talented people.
- Work remote so you have no commute and are free to travel and move.
- Have flexible work hours so you are there for other people and free to plan
the day how you like.
- Everyone works remote, but you don't feel remote. We don't have a head
office, so you're not in a satellite office.
- Work on open source software so you can interact with a large community and
can show your work.
- Work on a product you use every day: we drink our own wine.
- Work on a product used by lots of people that care about what you do.
- As a company we contribute more than we take, most of our work is released
as the open source GitLab CE.
- Focused on results, not on long hours, so that you can have a life and
don't burn out.
- Open internal processes: know what you're getting in to and be assured
we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks
like? Check out our remote manifesto and guides.