This is a key leadership position on the Chief Revenue Officer’s team. This highly visible role is a trusted partner to the Chief Revenue Officer (CRO) to drive operational excellence and deliver repeatable business results. This role serves as a partner to the CRO as a strategic advisor and executing cross-functional and cross-organization initiatives and activities supporting the CRO's strategy and vision in alignment with our company values.
This role does not overlap with responsibilities Executive Business Administrators already handle. This role could have EBA support, will work closly with the EBA to the CRO, and may directly manage an EBA, although will not have a dedicated EBA themselves.
The responsibilities include both directed work initiated by the CRO as well as self-directed leadership work that includes inputs and priorities from the CRO leadership team. This role will help enable communication, collaboration, strategy execution and special projects across the CRO organization. This individual will work in close partnership with the CRO and other business stakeholders to drive programs, execute and monitor our business strategy.
The Chief of Staff to the CRO is a grade 9.
There is no set career path for a Chief of Staff. As such, the role is often viewed as having a ~2 year rotation — a passthrough program with an eye towards leading a functional area of their business thereafter. Some may step into a senior leadership role in operations or strategy, or some may continue to grow thier career and thrive in the CoS role for a longer time period. It is more common to see a CoS evolve into functional leadership roles — roles that require management experience, strong communication and contextual knowledge of multiple teams working together.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
Majority of the interviews and screening calls will be conducted via a video call. See more details about our interview process here.
Additional details about our process can be found on our hiring page
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