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Demo Systems Engineer

The Demo Systems Engineer enables GitLab Customer Success team members to clearly convey the end-to-end business value of GitLab to prospects and clients. The Demo Systems Engineer creates and manages the systems, processes and data that help maximize the number of memorable customer experiences.

By applying your solution selling and architecture experience, you will manage GitLab installations as well as related auxiliary systems utilized daily by the global GitLab Customer Success team. You will help the team easily adopt new GitLab features, clearly communicate new usage scenarios and frictionlessly display interaction with integrated ecosystems and cloud environments.

The Demo Systems Engineer will have the opportunity to help shape and enhance the way customers experience interaction with GitLab from initial consultation throughout the entire customer journey. The ideal candidate must be self-motivated with a proven track record in software development, systems engineering and/or technical sales. The ability to connect technology with measurable business value is critical to this role. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.

Responsibilities

Requirements

Performance Indicators

As with all roles in the Sales Department the Demo Systems Engineer participates in the Sales KPIs.

Hiring Process

Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

Additional details about our process can be found on our hiring page.

Compensation

You will typically get 90% as base, and 10% based on meeting the global sales goal of incremental ACV. Also see the Sales Compensation Plan.

Apply

Please note that if we are actively hiring for a position, you will see it listed on our jobs page, where all of our current openings are advertised. To apply, please click on the name of the role you are interested in, which will take you to our applicant tracking system (ATS), Greenhouse.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity and inclusion, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

  1. Work with helpful, kind, motivated, and talented people.
  2. Work remote so you have no commute and are free to travel and move.
  3. Have flexible work hours so you are there for other people and free to plan the day how you like.
  4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
  5. Work on open source software so you can interact with a large community and can show your work.
  6. Work on a product you use every day: we drink our own wine.
  7. Work on a product used by lots of people that care about what you do.
  8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
  9. Focused on results, not on long hours, so that you can have a life and don't burn out.
  10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.