The Engagement Manager plays the critical role for setting customers up for Success by prescriptively shaping and then leading the execution of large and transformational projects at our most strategic customers. The Engagement Manager serves as a trusted advisor to customers in their portfolio, providing guidance to Sales and Professional Services teams, ensuring synergies across each customer’s projects, and ensuring the highest levels of customer satisfaction.
The Professional Services Engagement Manager (Intermediate) reports to the Sr. Manager, Engagement Management.
The Professional Services Engagement Manager (Intermediate) is a grade 6.
The Senior Professional Services Engagement Manager reports to the Sr. Manager, Engagement Management.
The Professional Services Engagement Manager (Senior) is a grade 7.
The Senior Manager, Professional Services Engagement Management, reports to the Director, Professional Services Engagement Management
The Senior Manager, Professional Services Engagement Management is a grade 9.
The Director, Professional Services Engagement Management, reports to the Director, Professional Services Practice Management
The Director, Professional Services Engagement Management is a grade 10.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
Additional details about our process can be found on our hiring page.
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