The Partner Help Desk Specialist is responsible for supporting the GitLab partner development, sales enablement, pipeline development and sales transactions to achieve stated channel sales targets. The Partner Help Desk Specialist will support Channel Sales Managers in addressing partner questions and system issues, and will proactively drive partner onboarding to speed each partner's time to their first deal.
The Partner Help Desk Specialist (Intermediate) reports to the Manager, Partner Help Desk.
The Partner Help Desk Specialist (Intermediate) is a Grade 6.
The Senior Partner Help Desk Specialist reports to Manager, Partner Help Desk.
The Senior Partner Help Desk Specialist is a Grade 7.
The Manager,Partner Help Desk reports to Senior Director, Channel Programs and Enablement.
The Manager, Partner Help Desk is a Grade 8
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
Additional details about our process can be found on our hiring page.
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