GitLab’s Education Services team is looking for an experienced certification exam developer responsible for managing the design, development and maintenance of GitLab’s certification exams. In this role, you will lead the efforts to work cross-functionally in designing the competency framework, blueprints, candidate test items, study materials, and test forms.
Your goal is to accelerate the adoption of GitLab by ensuring our customers, community and partners of various sizes and industries can gain benefit, demonstrate their product expertise, and advance their careers with GitLab. As a member of the Education Services team, you’ll be part of a team that cares deeply about creating learning experiences that deliver value at scale. We want our customers to not only become GitLab experts, but champions of our brand.
This job family reports to the Sr. Director of Education Services.
The Certification Exam Developer is a grade 6
The next steps for the Certification Exam Developer job family has not yet been defined.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
GitLab’s Education Services team is looking for an experienced lab development engineer to design and build hands-on labs. In this role, you'll have experience developing and deploying solutions using cloud-based services, a deep technical knowledge of multiple IT domains, and excellent writing skills.
Additionally, the ideal candidate will have training delivery, or training development experience and be able to provide analysis of learning materials from a technical perspective. Software development experience would be a plus. Above all, you will have a passion for learning and contributing to team and learner success.
This role reports to Sr. Manager of Curriculum Development.
#### Job Grade The Lab Development Engineer is a grade 6
The next steps for the Lab Development Engineer job family has not yet been defined.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
GitLab’s Education Services team is looking for an experienced technical curriculum developer who will help drive our customer, partner and community facing education efforts. In this role, you create new and improve existing courses for the ever-growing solutions that we offer to our customers, partners, and community across the globe.
Your goal is to accelerate the adoption of GitLab by ensuring our customers, community and partners of various sizes and industries can gain benefit, demonstrate their product expertise, and advance their careers with GitLab. As a member of the Education Services team, you’ll be part of a team that cares deeply about creating learning experiences that deliver value at scale. We want our customers to not only become GitLab experts, but champions of our brand.
This job family reports to the Sr. Director of Education Services.
The Technical Curriculum Developer is a grade 6
The next steps for the Technical Curriculum Developer job family has not yet been defined.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
GitLab’s Education Services team is looking for an experienced LMS administrator, education services who will help drive our customer, partner and community facing education efforts. In this role, you'll be responsible for supporting the day-to-day operations of this rapidly scaling team.
Your goal is to execute operational tactics and activities, along with providing support for strategic business priorities. An ideal candidate will be a generalist who can support a variety of strategic and operational projects and programs. As a member of the education services team, you’ll be part of a team that cares deeply about creating learning experiences that deliver value at scale.
This job family reports to the Sr. Director of Education Services.
Associate LMS Administrator, Education Services is a grade 5
LMS Administrator, Education Services is a grade 5
The next steps for the LMS Administrator, Education Services job family has not yet been defined.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
The Senior Manager of Education Curriculum Development reports into the Senior Director, Global Education.
The Senior Manager of Education Curriculum Development is a grade 9.
The Techincal Instructor (Intermediate) reports to the Senior Manager, Professional Education Services
The Technical Instructor (Intermediate) is a grade 6.
The Senior Techincal Instructor reports the Senior Manager, Professional Education Services
The Senior Technical Instructor is a grade 7.
Read more about grades at GitLab here. As Education Services falls under Customer Success, the specific grades are here
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
Candidates may be invited to additional interviews.
Successful candidates will be made an offer after references are verified.
Additional details about our process can be found on our hiring page.
The Senior Manager, Education Delivery reports to the Senior Director, Global Education.
The Senior Manager, Education Delivery is a grade 9.
The Senior Director of Global Education for GitLab Academy will be responsible for leading and inspiring a fast-growing team that designs and delivers compelling and impactful learning solutions to GitLab’s fast growing community of DevOps practitioners that includes community users, customers and partners. The ideal candidate will execute on the vision of learning as an effective accelerant to solidify GitLab’s leadership in industry and academia while positioning the organization to meet/exceed business goals.
The Senior Director, Education Services reports to the Senior Director, Global Professional Services.
The Senior Director, Education Services is a grade 11.
The next steps for the Professional Services Education Family would be to move to the Director, Professional Services Job family.
Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
Additional details about our process can be found on our hiring page.
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