Program Manager, Field Enablement

The Program Manager, Field Enablement job family is responsible for building and managing world-class virtual global sales training and enablement programs.

Levels

Program Manager, Field Enablement (Intermediate)

The Program Manager, Field Enablement (Intermediate) reports to the the Manager of Field Enablement Programs.

Program Manager, Field Enablement (Intermediate) Job Grade 

The Program Manager, Field Enablement is a grade 6.

Program Manager, Field Enablement (Intermediate) Responsibilities

• Successfully accomplishes responsibilities with minimal direction or oversight
• Develop and lead the successful execution of sales enablement programs to ensure internal and external customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
• Collaborate with marketing and other SMEs to identify and develop core sales training and enablement curriculum, customized regionally as needed, for various internal and external audiences.
• Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
• Manage and drive online, self-paced on-boarding and result-driven continuous learning.
• Leverage Salesforce.com CRM infrastructure and other tools for delivering formal and informal/social learning.
• Develop sales competency assessment programs, as well as partner certification programs.
• Measure and report on the effectiveness of sales enablement investments and the programs conducted.
• Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.

Program Manager, Field Enablement (Intermediate) Requirements

• Demonstrated progressive experience in a software sales or sales enablement role
• Ability to continuously meet deadlines and execute on projects with positive impact from stakeholders
• Software sales or sales enablement experience, preferably with expertise in DevOps and/or Open Source.
• Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
• Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans.
• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
• Experience growing within a small start-up. Strong ability to interact and influence effectively with sales professionals and sales management.
• Exceptional written/verbal communication and presentation skills.
• Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
• Ability to thrive in a fast-paced, unpredictable environment.
• Share and work in accordance with GitLab's values.
• Ability to use GitLab

Senior Program Manager, Field Enablement

The Senior Program Manager, Field Enablement (Intermediate) reports to the the Manager of Field Enablement Programs.

Senior Program Manager, Field Enablement Job Grade 

The Senior Program Manager, Field Enablement is a grade 7.

Senior Program Manager, Field Enablement Responsibilities

• Extends that of the Program Manager, Field Enablement responsibilities
• Works quickly and iteratively on projects with very limited direction from others
• Proven experience building and managing successful sales enablement programs for B2B enterprise sales professionals
• Viewed as a subject matter expert and trusted advisor by the sales organization and key stakeholders
• Innovates and continually improves the delivery of world-class sales enablement programs
• Regularly shares best practices and provides constructive coaching and feedback to other members of the team

Senior Program Manager, Field Enablement Requirements

• Extends that of the Program Manager, Field Enablement requirements
• Demonstrated progressive experience in a software sales or sales enablement role, preferably with expertise in DevOps and/or Open Source
• Self-manages workload to meet deadlines and prioritize accordingly

Specialties

Sales Enablement

• Focus on development and execution of impactful training and enablement solutions for GitLab sales professionals (Enterprise and Public Sector Strategic Account Leaders, Mid-Market Account Executives, SMB Customer Advocates, and Inside Sales Reps) across the sales professional lifecycle.

Partner Sales Enablement

• Focus on development of impactful training and enablement solutions for GitLab partner pre-sales, sales, and post-sales professionals.

Customer Success Enablement

• Focus on development and execution of impactful training and enablement solutions plus technical learning programs for GitLab customer success professionals across the technical sales professional lifecycle.

Performance Indicators

• Time to Value
• New Retention

Career Ladder

The next steps for the Program Manager, Field Enablement Job Family would be to move to the Field Enablement Leadership Job Family.

Hiring Process

Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

• Selected candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters
• Next, candidates will be invited to schedule a first interview with the Hiring Manager
• Next, candidates will be invited to interview with 2-5 team members
• There may be a final executive interview

Additional details about our process can be found on our hiring page.

Compensation

Compensation Calculator

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

1. Mission: Everyone can contribute
2. Results: Fast growth, ambitious vision
3. Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
4. Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
5. Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
6. Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
7. Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
8. Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
9. Work/Life Harmony: Flexible workday, Family and Friends days
10. Remote Done Right: One of the world's largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!