The Technical Writer, Customer Programs is a part of the Technical Account Manager team, and focuses on creating the content to enable our customer digital journey, while also contributing to Gitlab docs and blog posts to ensure the ‘how-to’ learnings shared across our team are memorialized for our customer to benefit.
The Senior Technical Writer, Customer Programs reports to the Director of Technical Account Managers.
The Senior Technical Writer, Customer Programs is a grade 7.
The Customer Programs Job Family would flow into the Technical Account Managers job family.
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
Additional details about our process can be found on our hiring page.
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