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Product Designer, Configure

Department: UX

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 This Product Designer position for our Configure stage group is 100% remote.

A brief overview:

GitLab is building an open source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’re more than doubling the size of the Product Design team, and we’re increasing the number of GitLab employees to over 1000 this financial year, too.

At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

As a Product Designer at GitLab, you will be embedded in our Configure stage group. It’s a highly technical area, where you’ll be tasked with eliminating some of the complexity Ops team are faced when standing-up an application environment, reducing the friction teams are faced with when integrating cloud-based technology or improving the current flow a DevOps team needs to follow when they’re looking to deploy at speed with our Kubernetes integration.

What you can expect in a Product Designer, Configure role at GitLab:

  • You'll reduce friction for DevOps teams by improving the experience of our configuration tools
  • You’ll better the flows associated with configuring Kubernetes and Serverless with your application environment when using GitLab
  • You'll work alongside Product Managers to define and shape the product goals, roadmap, priorities, and strategy for our Configure stage group.
  • You’ll work alongside UX Researchers, Product Managers, other Product Designers, and Engineers to iterate on new features and user journeys within the GitLab product.
  • You’ll utilize wireframes, prototypes, user flows, mockups, hi-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas
  • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
  • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
  • You’ll contribute to our Design System, alongside the rest of the UX team, and the GitLab community as a whole.

Projects you might work on in our Configure stage group:

You’ll spend your time collaborating with a cross-functional team, helping build out configuration tools, Serverless & Kubernetes integration features, and better the workflows of Ops, QA, and SRE teams. You’ll also contribute to our Pajamas design system. A breakdown of the vision you’ll be helping to deliver within the Configure stage can be found on our product direction page.

You should apply if:

  • You’ve got experience designing developer tooling or complex web applications that are built for highly-technical users.
  • You understand DevOps processes and you appreciate the value technologies like Serverless and Kubernetes bring to the software deployment and development process
  • You’ve got experience working on product strategy and product design for a complex application or SaaS tool.
  • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
  • You want to design for a complex product with technical users who have continually evolving needs.
  • You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
  • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
  • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
  • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
  • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

What it’s like to work here at GitLab:

The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

Our hiring process and compensation:

The hiring process for this Senior Product Designer position typically follows five stages. The details of this process and the compensation for the role can be found at the bottom of our job family page.