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Senior Director, Infrastructure

Department: Infrastructure

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 The Senior Director of Engineering, Infrastructure manages multiple teams that work on and contribute to our on-premise product. They see their teams as their products. They are capable of managing multiple teams and projects at the same time. They are expert recruiters of both SREs and managers. They can also grow the existing talent on their teams. Like all GitLab Engineering Directors, this role is a senior leader that models the behaviors we want to see in our teams and holds others accountable when necessary. And they create the collaborative and productive environment in which SREs and SRE managers do their work and succeed.


  • Hire and manage multiple infrastructure teams that live our values
  • Measure and improve the happiness and productivity of the team
  • Define the agile development and continuous delivery process
  • Drive quarterly OKRs
  • Work across departments within engineering
  • Write public blog posts and speak at conferences
  • Own the availability, reliability, and performance of
  • Drive process for incident management
  • Drive process for project management with transparent status and high productivity
  • Plan ahead of required system capacity
  • Drive infrastructure cost efficiency
  • Communicate clearly and concisely with peers within Engineering and executives
  • Create easy-to-understand SLOs and transparent dashboards


  • 10 years managing multiple operations teams
  • Excellent recruiter capable of attracting top talent
  • Experience with consumer-level scale systems
  • Passionate about open source and developer tools
  • Experience in a peak performance organization
  • Enterprise software company experience
  • Product company experience
  • Startup experience


  • Candidates with diverse backgrounds
  • Prior remote work experience
  • Significant open source contributions
  • Experience with global teams

Performance Indicators

The Senior Director of Infrastructure, has the following performance indicators: