Reliability Expert

A Reliability Expert is expert in the reliability of a service or set of features (from here on, we'll just call it service for brevity).

Reliability Experts typically help to develop the service (in which they may be Specialists) but with explicit attention to the reliability of the service in production. This is measured by the availability and performance of the service on GitLab.com, its impact on the availability and performance of GitLab.com as a whole, and feedback from customers on the reliability of the service on their on-premises installations.

Reliability experts: