- You are here:
- Senior Director of People Operations
- Keep our guidelines and materials DRY (refer to the updated handbook when emailing instead of duplicating content)
- Our handbook is the single source of truth
- Follow the GitLab workflow
- Create expectation & value of documenting situations, responses and answers
- Survey all new hires after 30 and 90 days and one year to determine effectiveness of onboarding processes. Continuously improve and streamline processes.
- Remote only aspects
- Have people feel close through initiatives
- Structure process efficiently and without duplication
- Promoting us as a remote only company
- Training program management
- Manage GitLab University
- Manage Traintool for soft skill training
- Ensure the rest of the community benefits
- Train culture carriers that can do the last interview round
- Identify behaviour that doesn't fit our values and take action
- Recruiting program management
- Recruiter will report to you
- Make sure people are responded to in the ATS
- Make sure interviewers are trained
- Make sure candidate evaluation is structured and recorded
- Manage the onboarding process
- Manage the offboarding process
- Referral program management
- Assist managers with job descriptions
- Implement best practices such as A Resource Guide for Recruiting
- Identitfy and measure recruiting KPI's (time to hire, involuntary terminations)
- Identify what could have presented bad hires and what caused great hires
- Measure effective selection criteria
- Retention program management
- eNPS / happiness measurement
- Personal development programs
- Help the CEO answer team member Feedback Form questions
- Make things easier from the perspective of the team members
- Performance Management
- Implement global program for evaluating performance and providing feedback
- Work to tie performance management to compensation structure to professional development (i.e. promotion)
- Compensation structure
- Compensation guidelines that work worldwide but tailored to local markets, to the city level
- Implement compensation process that allows input from managers but removes direct authority for compensation changes
- Review compensation and do pre-emptive raises
- Manage information flow for US payroll and benefits provider TriNet
- Evaluate need and timing for conversion from PEO (Trinet) to internally managed HR function.
- Manage the process of changes to team members compensation, position, etc.
- Deal with legal issues related to employment
- Take lead in delicate People Operations issues (special circumstances, conflicts, sickness, layoffs, etc.)
- You'll report to the CEO and work with this person on effectiveness, remote only, training program management, and culture.
- You'll work with the CFO on all other subjects, sometimes with input from the CEO.
- Experience with US employment law and best practices
- Experience with human resource in countries other than the US.
- Excellent written and verbal communication skills
- Enthusiasm for and broad experience with software tools
- Proven experience quickly learning new software tools
- Willing to work with git and GitLab whenever possible
- Willing to make People Operations as open and transparent as possible
- Wanting to work for a fast-moving startup
- You share our values, and work in accordance with those values.
- Successful completion of a background check.
Please note that if we are actively hiring for a position, you will see it listed on our jobs page, where all of our current openings are advertised. To apply, please click on the name of the role you are interested in, which will take you to our applicant tracking system (ATS), Lever.
Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.
We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.
Top 10 reasons to work for GitLab:
- Work with helpful, kind, motivated, and talented people.
- Work remote so you have no commute and are free to travel and move.
- Have flexible work hours so you are there for other people and free to plan the day how you like.
- Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
- Work on open source software so you can interact with a large community and can show your work.
- Work on a product you use every day: we drink our own wine.
- Work on a product used by lots of people that care about what you do.
- As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
- Focused on results, not on long hours, so that you can have a life and don't burn out.
- Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.
See our culture page for more!
Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.