Below are services offered by GitLab’s Professional Services team, along with their current maturity levels.
For more details on buying Professional Services, see our
services homepage
or use the form below to request more information. For more information about selling Professional Services, see our
handbook page.
Our classes cover some features that are available in all three GitLab pricing tiers (Free, Premium, and Ultimate),
some features that are only available in Premium and Ultimate, and a small number of features that are only
available in Ultimate.
Note: These are the current “off the shelf” offerings. Custom classes are also available and can be requested
through the form at the bottom of this page.
Note: An overview of the Customer Success Services included with your Subscription to Software can be found at
the Digital Customer Programs page.
Service Category | Service Name & Data Sheet | Target Audience | SOW Template/Service Description |
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Implementation |
Customers who want to learn how to install a simple GitLab instance into one of their cloud accounts. |
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Implementation |
Customers who want to deploy a stable and highly-available GitLab instance and educate their users. |
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Implementation |
Customers who want to configure and secure their gitlab.com group and educate their users. |
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Implementation |
Self-Managed customers who are planning for additional capacity or system load in the near future |
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Migration |
Customers who need to migrate data and users from GitHub, Bitbucket, or GitLab to GitLab. |
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Migration |
Customers who need to migrate data and users from Jira Server to GitLab. |
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CI/CD |
Customers who want to automate their software delivery process. |
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CI/CD |
Customers looking to accelerate adoption of GitLab CI/CD capabilities and reduce time-to-value |
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Security |
Customers who want to secure their software supply chain |
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Security |
Customers looking to accelerate shift-left security and compliance adoption, leverage GitLab Ultimate’s vast capabilities, and define a simple, scalable, and standardized security process. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Customers who are interested in augmenting their staff with a Security cleared GitLab Professional Services Engineer. |
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Flex Consulting |
This is for GitLab Dedicated Customers who are interested in augmenting their staff with a GitLab Program Manager. |
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Flex Consulting |
This is for Customers who want access to experts to help them plan, design and validate their architecture, devops and security processes, and overall adoption approach. |
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Duo |
Customers who want to trial GitLab Duo and understand how it can impact their business. |
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Education |
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Education |
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Education |
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Education |
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Education |
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Education |
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Education |
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Education |
Customers looking to upskill and give recognition for doing so. |
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Education |
Customers with more than 12 attendees per standard live training session |
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