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Fulfillment Releases

Past Releases

Milestone 13.5

Manual EULA process is now deprecated Sales Support
Provide customers with tools to identify Billable Members Support Sales
  1. Update Users API to include billable members [Self Managed]
    • Past behavior: There was no easy way to get a list of the billable members on an instance.
    • New behavior: Self-managed customers are able to get a list of the billable users on their instance. The list of users who take up a license seat should correspond with their billable users count on their Admin dashboard.
    • Issue
  2. API endpoint for billable members [SAAS]
    • Past behavior: There was no easy way for a customer to get a list of their billable members on their gitlab.com group
    • New behavior: Customers can now use the billable members API endpoint to get a list of billable members
    • Issue, Documentation
  3. Static UI list of billable members [SAAS]
    • Past behavior: There was no easy way for a customer to get a list of their billable members on their gitlab.com group.
    • New behavior: Customers can now look at their group's billing page for a list of users that take up a seat on their subscription.
    • Issue
CI Minutes updates for Free tier subscribers Sales Support Finance
  1. Updated monthly CI minutes allotment for free namespaces to 400
  2. Updated the purchase price for additional CI minutes to $10/1000 minutes
Original discounts are no longer available at renewal Sales Support Finance
All invoices are available in customers.gitlab.com Sales Support Finance
Self-managed Billable Users Sales Support Finance

In self-managed instances, we've changed labels to Billable Userswhere we are explicitly referring to users which are counted as taking up a license seat. This is to reduce confusion around inconsistency in using Active users within the admin pages.

Notify admins as instance approaches user limit Sales Support

As the self-managed instances approaches the subscribed user limit, we are now sending an email to all admins of the instance to prevent undesired surprise user overages.

Project Bot no longer taking up seat Sales Support

The Access team recently released a new Project Access Token feature which creates a GitLab-generated Bot users. This bot was taking up a license seat in the instance. We have now fixed this and moving forward, Project Bot will no longer take up a license seat. Unfortunately the Max User Count will not update for anyone who was affected by this.

Minimum inactivity period for deactivation Sales Support

We've updated the requirement from 180 days to 90 days which allows admin to deactivate users more timely.

Renewals booked at list Sales

Renewals processed in customers.gitlab.com are now booking at list price. Prior to this change, the deals were closing at the discounted subscription amount if one was ever provided in the past.

Improved SaaS subscription internal administration tools Sales Support
  1. Ability to search customers.gitlab.com admin by group name
  2. Added "Max Seats Used" to GitLab Groups page on customers.gitlab.com admin

Upcoming Releases

Milestone 13.6

Ability to purchase and automatically allocate additional storage Sales Support
Allow for user growth while an order is processed [Self-managed] Sales
User cap to limit accidental user overage [Self-managed] Sales Support
Free GitLab.com namespaces should display the number of seats currently in use Sales Support
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